[jayvista]

My HR20 "thinks" I receive hundreds of channels (which I dont). It "thinks" I receive about 15 NBCs, another 15 ABCs, a ton of premium channels, about 100 sports channels, etc that I DO NOT GET. I have configured my "favorites list" to only include channels I actually receive, but this does not solve the problem.

How do I "tell" the HR20 that I only receive certain channels. I dont want the other channels to show up on searches, in Series links, etc. The "Favorites" technique will limit what shows up in the Guide, but when I search for a title, it still shows me a list of 10 channels that are showing "Survivor" even though I only receive one.

Thanks

 

[Earl Bonovich]

There is no way to do it.

The favorites (as you have seen) only effect the guide, and channel surfing.

Not Search Results.
Channels I Recieve is automatically populated, but is currently disabled.

Having the Search engine use the favorites list, is something that is being considered as future enhancement... but as for right now...

There is nothing you can do.

 

[xx Max Power xx]

Aaaaaaaargh. I hate this thing!

 

[Earl Bonovich]

Aaaaaaaargh. I hate this thing!

Okay.... care to elaborate a bit?

 

[hfhlt004]

There is no way to do it.

The favorites (as you have seen) only effect the guide, and channel surfing.

Not Search Results.
Channels I Recieve is automatically populated, but is currently disabled.

Having the Search engine use the favorites list, is something that is being considered as future enhancement... but as for right now...

There is nothing you can do.

Thanks so much for this info. I was wondering this myself, as choosing between so many channels on search is a pain. Is it channel 4, los angeles local, channel 4 SD, HD, national NBC, etc. This will really be confusing when OTA is integrated in the search.

 

[Earl Bonovich]

Thanks so much for this info. I was wondering this myself, as choosing between so many channels on search is a pain. Is it channel 4, los angeles local, channel 4 SD, HD, national NBC, etc. This will really be confusing when OTA is integrated in the search.

Well OTA should come up as 4-1 ; 4-2; ect...

So it shouldn't be that much more of a confusion.

 

[uteotw]

It would be nice to have the "Channels I Receive" list not include channels I do NOT, in fact, receive. Should this list automatically just be the channels we RECEIVE?

 

[Que]

It would be nice to have the "Channels I Receive" list not include channels I do NOT, in fact, receive. Should this list automatically just be the channels we RECEIVE?

Hehe. Sounds easy doesn't it.... D* does stuff a little bit.... ummm... wacky!

 

[Earl Bonovich]

Actually... technically speaking...

You can Receive them... you just are not authorized to DECODE them.

The feature had to be disabled, until other pieces of hardware where updated.
There are more units then just the HR20 and the R15, that are affected by changes to the data stream, where this feature drives of off.

 

[matto]

Actually... technically speaking...

You can Receive them... you just are not authorized to DECODE them.

The feature had to be disabled, until other pieces of hardware where updated.
There are more units then just the HR20 and the R15, that are affected by changes to the data stream, where this feature drives of off.

no offense Earl, but this is a load of horse-pucky from D*

the box damn well knows what channels I can recieve/decode/WHATEVER

otherwise HOW WOULD IT KNOW NOT TO SHOW IT TO ME.

even a stupid linear scan at boot would be acceptable at this point.

what a joke, the DBS DVR that can't figure out what channels it has subscriber access to.

 

[Earl Bonovich]

no offense Earl, but this is a load of horse-pucky from D*

the box damn well knows what channels I can recieve/decode/WHATEVER

otherwise HOW WOULD IT KNOW NOT TO SHOW IT TO ME.

even a stupid linear scan at boot would be acceptable at this point.

what a joke, the DBS DVR that can't figure out what channels it has subscriber access to.

1) Your Receiver DOES RECEIVE every channel in the data stream, for the sat that you have setup.

2) The NDS security as part of the Access Card technology, reports back at the time of tuning the channel if the channel can be viewed. It also then reports the reason why it can not be viewed.

3) If you remember back when the R15 HAD the feature turned, what the problem was. Due to the tier struction on how the access card and programming packages work, there where problems where an add-on package would over ride the base package in the settings.

So when it checked your base package, it would tell the system that you could receive your RSN... but then when it processed the "sports tier" package, it would see you didn't have the package, and then in turn de-select the channel as one you can receive. Hence why it "worked" for about 30-45 minutes... as that is about how long it took to process the logic for all the different tiers.

This also played havock for "free weeknds" and free views.

So... if you would like the system on each reboot, or package change... to scan through all 1,000+ channels.... or have to force the system to reboot each time you change the package... well then good for you then.

But this still doesn't change the FACT of why it is the way it is.
You might not like, you might not accept it, but at this point... you don't seem to care if it is the reason or not... everything has to be a "line" or a conspiracy to decieve the paying customer....

So if you don't want to know the reasons WHY something are done... then serious... add me to your ignore list.

And even the other popular DVRs on DirecTV can't do it... you have to tell one of them what channels you receive or don't receive, and not sure about the other how you do it... So unless you know something different about how the technology works, to make it easier for the system to do it... short of a linear scan... each time there is a reason to double check if you can receive a channel or not.

Please... let us, DirecTV, and TiVo know...

And if you think just "changing the tier structure" so it works correctly, well then feel free to change an vital piece of the technology for 30+ million receivers out there.

 

[Milominderbinder2]

My HR20 "thinks" I receive hundreds of channels (which I dont). It "thinks" I receive about 15 NBCs, another 15 ABCs, a ton of premium channels, about 100 sports channels, etc that I DO NOT GET. I have configured my "favorites list" to only include channels I actually receive, but this does not solve the problem.

How do I "tell" the HR20 that I only receive certain channels. I dont want the other channels to show up on searches, in Series links, etc. The "Favorites" technique will limit what shows up in the Guide, but when I search for a title, it still shows me a list of 10 channels that are showing "Survivor" even though I only receive one.

Thanks

My old dumb Sony TiVo A-60 has a great compromise. Basically it gives you one more custom filter (a third filter) that you set up for yourself called "Channels I Receive". It is just a filter that you can't rename. But unlike the other custom filters, the Searches know not to look beyond this filter!

It is shown as a filter list as:

Filters
All Channels
Channels I Receive
Custom1
Custom2

Earl, could that be a compromise? I would also like a couple more Custom Filters beacuse there are four of us who use the main TV at our house. I want to just look through my channels. Any possibillity?

 

[btmoore]

I too wish the HR20 would only present the channes I recieve. I understand that this is true with all of the D* STBs I have owned over the years, I think 6 different vendors and types both HD and SD, the data is there in combination with the NDS card and the channels for the box to be able to derive what channels you can receive. I have always assumed it was it was a marketing decision to force you to see new PPV, Sports or what ever new thing they are trying to sell by putting up on the guide as a form of advertising. I go in every few months and remove all the extra crap that shows up, it is a real PITA, Why would I want to see in the guide or search channels I can't get. I too wish that they would write some code that allowed you to set a filter on subscribed stations that you could remove those stations you don't want. Imo the way D* does their guide is not the most customer centric, but this is not a HR20 only issue.

 

[btmoore]

My old dumb Sony TiVo A-60 has a great compromise. Basically it gives you one more custom filter (a third filter) that you set up for yourself called "Channels I Receive". It is just a filter that you can't rename. But unlike the other custom filters, the Searches know not to look beyond this filter!

It is shown as a filter list as:

Filters
All Channels
Channels I Receive
Custom1
Custom2

Earl, could that be a compromise? I would also like a couple more Custom Filters beacuse there are four of us who use the main TV at our house. I want to just look through my channels. Any possibillity?

This is what I am also use to. It is still a pain to clean it up every few months but it is the best alternitive I have found out of all the STBs I have owned. But It would be nice if the box did its own filtering, I have always wanted that feature in my STBs.

 

[litzdog911]

I think that DirecTV is trying to be "too smart" with the "Channels I Receive" feature. What was so bad about the DirecTV/Tivo approach where you simply selected or deselected whatever channels you wanted under "Channels I Receiver", just like setting up a "Favorites" list? Granted, it took a little while, but you only had to do it once. And then you didn't see all of those unwanted channels when searching for programs to record.

 

[matto]

Wow Earl, I tried my best to let you know my message wasn't directed at you- in fact it was the first thing in my post..

1) Your Receiver DOES RECEIVE every channel in the data stream, for the sat that you have setup.

lets not play the semantic games, ok?

2) The NDS security as part of the Access Card technology, reports back at the time of tuning the channel if the channel can be viewed. It also then reports the reason why it can not be viewed.

right. so why is it so bleeding hard to use that information to populate a "channels I receive (or CAN VIEW for Earl) list"??

3) If you remember back when the R15 HAD the feature turned, what the problem was. Due to the tier struction on how the access card and programming packages work, there where problems where an add-on package would over ride the base package in the settings.

I am not surprised that a previous implementation was a cluster-f. D* seems to do that well. That doesn't mean its impossible.

So... if you would like the system on each reboot, or package change... to scan through all 1,000+ channels.... or have to force the system to reboot each time you change the package... well then good for you then.

Right. I am an unreasonable nut for expecting a basic functionality for a feature thats been included in my dvr but doesnt work. I MUST BE CRAZY!!

But this still doesn't change the FACT of why it is the way it is.
You might not like, you might not accept it, but at this point...

the only fact you've presented is heresay on how it might be difficult to implement. Hey. Know what? Thats why they get paid money to write the code.

you don't seem to care if it is the reason or not... everything has to be a "line" or a conspiracy to decieve the paying customer....

So if you don't want to know the reasons WHY something are done... then serious... add me to your ignore list.

Wow, settle down dude. Way to go, calling me a conspiracy nut, and then suggesting I ignore you.

And again, really. "it's hard" isnt an excuse. It's hard for me to hand over $110 to D* every month too, but I manage..

And even the other popular DVRs on DirecTV can't do it... you have to tell one of them what channels you receive or don't receive, and not sure about the other how you do it... So unless you know something different about how the technology works, to make it easier for the system to do it... short of a linear scan... each time there is a reason to double check if you can receive a channel or not.

Right. Wouldn't it be nice if we had multiple configurable lists we could use for that, to limit program guide info, searches, etc? OH WAIT, WE DO, BUT THEY DONT WORK RIGHT EITHER. I'd be happy if they gave up since its SOOO HARD and let me do it myself!

Please... let us, DirecTV, and TiVo know...

You get really cranky when you feel you've been disagreed with.. and honestly, I started my post by pointing out it wasn't directed to you at all.. There's counselors who can help with problems like this, you know.

 

[Earl Bonovich]

Yes, I do get cranky at times...
Especially when I am simply trying to let people know what the facts are on the issue...

Either way... my apologise if I carried it to far...
I'll try to be more civil and adhear the guidelines that we want to follow in the forum.

Heck, if I can't follow them... how can I expect other too.

 

[matto]

I think we can all get along.
Just please understand that my occasional hatred and loathing for DirecTV is not directed at you

 

[Que]

You just think that they could make it easy. Just because of "free weekend" or channel I don't have or want. I get message about the free weekend and most of the time mailers.

 

[Mallard]

FWIW, I had an old Dish receiver until just recently. That box had six lists: All Chan, All Sub, and four Custom lists. All Chan was everything. All Sub was only channels I subscribed to. The All Sub list was an upgrade to that box that occurred a few years ago. The Custom lists only held about 30 channels (it was a very old box.)

Dish had a set of channels (280-299?) reserved for free previews. I know that the free channels would show up here. I don't remember if they also showed up in their normal position as subscribed.