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I have an HR-20 and HR21 connected to the same TV through the same Sony receiver using identical HDMI cables 
both are set with native off and for 1080i output
the picture quality is very different between the two...the HR21 looks crisp and "HD"...even the guide/menus text is crisp and clean...
the HR-20 picture is softer...the colors are dull...the guide/menus look to be in in 480i with grainy and fuzzy text and graphics...
I'm going through the setup and everything is identical...the OTA recordings look almost the same from both DVRs, the problem is much more noticeable in the menus and in cable recordings (HBO, sci-fi...etc)...I've tested them with the exact same recordings from the exact same time...
is this an inherent problem with HR-20s or am I missing something basic?
both are set with native off and for 1080i output
the picture quality is very different between the two...the HR21 looks crisp and "HD"...even the guide/menus text is crisp and clean...
the HR-20 picture is softer...the colors are dull...the guide/menus look to be in in 480i with grainy and fuzzy text and graphics...
I'm going through the setup and everything is identical...the OTA recordings look almost the same from both DVRs, the problem is much more noticeable in the menus and in cable recordings (HBO, sci-fi...etc)...I've tested them with the exact same recordings from the exact same time...
is this an inherent problem with HR-20s or am I missing something basic?