Not to be sarcastic. But maybe you can try unplugging it a few times. IIRC some folks have had to do that several times. For whatever reason.
Good Call.brittonx said:When I first set mine up, I saw this once. Disconnect everything except the RG6 cables. Unplug power and wait about a minute. When you plug the power in, wait for at least two minutes. If you don't see anything on your screen after that time, press the power button on the HR20 once.
I can't guarantee this will help but it worked for me