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HR10-250 missing a subchannel

1111 Views 6 Replies 3 Participants Last post by  wesmills
My shiny-used HR10-250 has been working great, except for one nit I just discovered. One of the digital subchannels is missing; it's not in the guide and the TiVo won't tune it when I enter it directly. Trying to tune directly gets a "Searching for signal on: Antenna In" The other two (5-1 and 5-2) are present in the guide and can be tuned, but 5-3 is completely missing and has never been present. I have hooked my antenna directly to the TV's digital tuner and 5-3 is visible there.

I tried doing the OTA channel scan but it came back saying no new digital channels were found. The TV can find it with an OTA scan on the TV (of course). My local market is also properly set.

Is there anything else I can do? Is it possibly an antenna issue? I didn't think so, because aren't the subchannels are all part of the same digital stream?
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wesmills said:
My shiny-used HR10-250 has been working great, except for one nit I just discovered. One of the digital subchannels is missing; it's not in the guide and the TiVo won't tune it when I enter it directly. Trying to tune directly gets a "Searching for signal on: Antenna In" The other two (5-1 and 5-2) are present in the guide and can be tuned, but 5-3 is completely missing and has never been present. I have hooked my antenna directly to the TV's digital tuner and 5-3 is visible there.

I tried doing the OTA channel scan but it came back saying no new digital channels were found. The TV can find it with an OTA scan on the TV (of course). My local market is also properly set.

Is there anything else I can do? Is it possibly an antenna issue? I didn't think so, because aren't the subchannels are all part of the same digital stream?
I haven't hooked up OTA on my HR10-250 so I need to ask is there a percentage display somewhere to see how strong the signal is?.Also you could go to www.antennaweb.org there you can see how far the transmitter is.If you are running the correct antenna for your area.Oh and if there is a signal percentage display that would help too because if it's a low signal it could be antenna positioning or how or where the antenna is pointing.Good Luck!.:)
wesmills said:
Yep, there's a signal strength display in the same menu where the satellite strength display lives. The frequency for channel 5 shows a good lock, plus 5-1 and 5-2 come in without any blocking or other reception issues. Is 5-3 not being present perhaps a guide data issue?
Possibly or no or weak signal maybe.Suggest to try and receive that channel maybe different times of the day or contact the station and talk to them.I've done that before when I used to be OTA with my analog TV.I know alot of stations are still experimenting with their digital signals.You could ask for the station engineer he could tell you for sure.Digital changeover is Feb.2009.;)
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