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· Hall Of Fame
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1,610 Posts
Discussion Starter · #1 ·
I have a HR20-700 and anytime the power goes out or the system is reset, the reciever looses all favs, playlist, prioritizer(series link), the fav list names even reset to CUSTOM 1 and CUSTOM 2.

Anyone know what going on?
 

· Hall Of Fame
Joined
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1,610 Posts
Discussion Starter · #4 ·
I reformatted the hard drive and that didnt fix it either. Called Directv and they are shipping a new one out.

Only bad thing is, I owned the HR20, now Directv says if they replace a reciever that they take the faulty one and the new one you get is leased.
Looks like you would own the new one if you own the old one. They said if you have the protection plan you could still own the new one.
 

· Lifetime Achiever
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21,244 Posts
You could try attaching an eSATA drive to the HR20 to see if that stops the problem. Or, if you own the unit, replace the hard drive and still own the unit.

Obviously, you're spending money to continue to own the unit:
1) Protection Plan
2) eSATA
3) Internal SATA

At least with items #2 and #3 you can replace with a much larger drive. :)

Cheers,
Tom
 
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