[pyronn]

Hi. I was hoping you might be able to help or point me in the right direction. I have an HR20-700 HDDVR that keeps losing the HD channels, I get “Searching for signal on satellite in 2.”

This only occurs on this DVR, I have 2 standard definition DVRs and 2 other basic receivers, all those are OK. Those don’t get the HD channels obviously and this is only occurring on the HD channels. For instance, HBO on 502 is fine, but the HD version on 501 is out. CNN standard is fine, but CNN HD gives me the message, same on Starz, etc. I have switched the cables around and it still says tuner 2. I have powered down and she even made me ground out the ends before I screwed them back into the receiver. I have also replaced the converters.

DTV is coming out in 10 days for the third time. The first time, about 6 weeks ago, the guy said the dish was out of alignment. It worked for about a week. The next visit the guy said whoever installed the new oval dish didn’t mount the braces to studs in the roof and showed me how the dish was easily shaken, so he remounted the dish to studs so it wouldn’t shake. He aligned the dish and changed some connectors and all was well. It worked for about two weeks and I am back to no HD channels. Again, it is taking almost two weeks for them to come out.

Any ideas?


Thank you.

 

[litzdog911]

If it's only happening on SAT2, even after swapping the two SAT Input cables (with and without swapping the BBCs), then it sounds like a defective DVR.

 

[mgmrick]

I have this same problem and getting conflicting info from dtv. One rep says I see this all the time and a work around is to to swap the cables. I swapped the cables and the hd channels come back. I have to do this a couple of times a week. Another dtv rep says no known problems must be a bad switch. So what is it? By the way I use the zinwell 6x8 switch as I also use 72.5 sat for locals

Thanks
Rick

 

[pyronn]

I have tried changing the DVR as well as switching inputs to no avail. But I do have the same switch, hmmmm...

 

[Igor]

Make sure you have a WB68 switch, the old one does not work well for Ka-Band.

It is looking like a tuner issue, but to eliminate the switch as the possible cause you could try by passing the switch

 

[NR4P]

Go into your SAT setup screen.
Go to the 103c satellite as that's where most of the HD channels are.

Look at sig strength on tuner 1
Then look at sig strength on tuner 2.

Then swap the cables and see if the problem follows the cable.

If tuner 2 is always zero, then it's probably a bad tuner.

 

[mgmrick]

I do have the newer zinwell switch....maxed out using all out puts. I really do not like the zinwell switches but only switch that works with 72.5 sat.

Any new news on when dtv is doing away with 72.5 sat ?

 

[Michael D'Angelo]

I do have the newer zinwell switch....maxed out using all out puts. I really do not like the zinwell switches but only switch that works with 72.5 sat.

Any new news on when dtv is doing away with 72.5 sat ?

No date released yet but you will still need to use the Zinwell multi-switch. The only multi-switches that you can use that will allow you to receive the MPEG4 HD channels are Zinwell WB68 or WB68 or SWM8 or SWM5.

 

[mgmrick]

Dtv just left my house. I had one cable split adding ota then split again one cable to ota and one cable to dvr. He says you can not do that with the new mpeg4 dvrs. We took the splitters out and now I need to run an ota cable. Don't know yet if this fixes it but at least a starting point

Rick

 

[Norm]

Dtv just left my house. I had one cable split adding ota then split again one cable to ota and one cable to dvr. He says you can not do that with the new mpeg4 dvrs. We took the splitters out and now I need to run an ota cable. Don't know yet if this fixes it but at least a starting point

Rick

A friend of mine had to get a am2 (I think that is what it is called) and ran his OTA cable into it and then the am2 plugs into a USB port on the receiver. He said it works great.

 

[K4SMX]

Dtv just left my house. I had one cable split adding ota then split again one cable to ota and one cable to dvr. He says you can not do that with the new mpeg4 dvrs. We took the splitters out and now I need to run an ota cable. Don't know yet if this fixes it but at least a starting point

Rick

That'll fix your problem. You can use OTA diplexers in your line, but the BBC must be ahead of them (with a double-female "barrel" adapter on the pigtail), not at the end of the line at the receiver. This would most likely require the BBC to be outdoors, and they are not weatherproof. DirecTV does not support this method, so you would not find any of their tech's willing to hook up the BBC that way. You're certainly welcome to try it yourself, and you may figure a wiring path which eliminates the weather exposure problem.

 

[NR4P]

See this link for how to do diplexing and still get all the HD channels.

http://www.dbstalk.com/attachment.php?attachmentid=10451&d=1191888764