Nancy from Directv called today with good news for me! Anyway the installer is coming between 1-5 on Saturday to upgrade my dish and swap out my R15 for the HR20 to go along with my new Sharp Aquos 42". The posts here have frightened me. Is this box worse than the R15 which besides it's shortcomings has been a decent DVR? If it is on par with the R15 I can deal with that. I am going to assume my HR20 will be right off of the assembly line since it is sold out everywhere. Are newer models better since the manufacturing process has had a little time to mature? Please talk me off of the ledge before I jump!