One of my beloved HR20's is suddenly having issues
1) EXTREME lag on accepting remote commands
2) Recordings choke up and stutter
Call D last night, the CSR had me pull the card and a diagnostic showed a hard drive issue
I searched the forum and it appears there are a lot of HR20 issues with the remote commands
Is there any fix you all might suggest?
I'm in the protection plan, so they are sending me a replacement HR20, (need OTA), but I'd rather not lose the recordings stored
Second question, if I wasn't in the protection plan, what would they have done?
Tried to charge me for the broken equipment?
Thanks for amy replies
EP
