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· Crivens!
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iacas said:
Sounds like the company had a bunch of HR10s they need to get rid of if you ask me. That or they're really rather clueless.

I'd insist on an HR20 AND a tech that knows what the heck he's doing. The HR10 has been discontinued for a long time, I believe.
Unless you have a burning need for features specific to the HR20, I'd wait 6-8 weeks, and then call and say "Hey! I just found out I got a discontinued box - I want the box I should have gotten!!".

That way, you end up with the right box, but with luck one that has gotten more stable as the software should have continued to evolve in the interim..
 
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