Yes. I have reset the box multiple times. I still haven't received the latest 104 or 108 updates. I'll see if that makes a difference and then revert to re-formatting the HD.Bad Rex said:Have you tried a RBR (Red Button Reset) since the problem began? It has cleared up many a quirk on the HR20. Of course, it may delete some recordings so make sure there's nothing you "must" watch in your List.