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I signed up for DirectV on Dec 18 and ordered the HR20. I was told that the receiver was in short supply but would be installed within 30 days. Today when I called Directv, they said currently they are not scheduling installs for the HR20 because they are out of stock. DOES ANYONE KNOW IF THIS IS TRUE AND IF NOT WHY ARE THEY TELLING ME THIS?
 

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davids said:
I signed up for DirectV on Dec 18 and ordered the HR20. I was told that the receiver was in short supply but would be installed within 30 days. Today when I called Directv, they said currently they are not scheduling installs for the HR20 because they are out of stock. DOES ANYONE KNOW IF THIS IS TRUE AND IF NOT WHY ARE THEY TELLING ME THIS?
Try calling them back. I have found, every CSR/Retention rep gives me a different answer. 95% of the times I have called, I received misinformation. To their credit, I received credits out the yazoo, but I would rather the CSR's stop making things up.
 
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