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sandiegobigred said:
I have seen some of these do something similar to what you are describing. They come up with a dim power light, then it goes off and the box is non-responsive.

To fix that problem, you unplug it, and plug it back in. As soon as you plug it back in and the power light comes on dim- hit the power button (before the dim light goes away), the LED should come on bright -and the box should be good.
My HR20 went into a "coma" today when I unplugged it to swap out the UPS. I searched and found this trick, and it worked. Thanks.
 
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