My buddy had an HR20 and it went out. He called to get a replacement and they sent him an HR21 Pro! Is this the norm? Can I hope my HR20 goes out and get an HR21 Pro as a replacement?
No I saw it, bigger, black, silver ring...HR21P or something like that inside the access card door.davring said:Someone really screwed up. Maybe by chance he read the model number wrong, maybe just an HR21? Possibly an HR21R(refurb), HR21NC(no cables).
Same thing here; even the installer that came out to bring the 2nd DVR had even heard of these. (BIG surprise - NOT) After explaining exactly to my client what he ended up getting, we put it down on HIS TV BEFORE his wife came home, since she doesn't DVR all that much stuff.gregory said:What's funny is he's a guy that doesn't care what he has, he had no idea. I flipped out when I saw it and he still doesn't understand what he has. He didn't even know about the 500 GB hard drive.
I have all my Home Theater equipment rack-mounted, so I would have welcomed this kind of "substitution". I have a regular HR21-200 in there now (which works very well).David MacLeod said:well you can't blame a guy for demanding... I mean trying....
David MacLeod said:slightly OT, I have not seen physical dimensions of pro posted (honestly did not look to hard) and always wondered if the rack ears could be fit onto another unit.
Asde from the case having de-facto rack mount capability, the HR21 Pro also has more cooling fans, a serial port for use with external control devices (such as a Crestron system), and a HDMI over fiber optic tranceiver built in.mutelight said:Is there any difference between the HR21 Pro and the HR22 besides the chassis?