Thanks for the update .. good to hear ...
He probably also installed a new SWMLine dish with that HR22 - the HR22 still needs 2 cable runs and bbc's with the standard Slimline.Valor55 said:I had an installer here today to fix some issues with my dish needing to be re-aimed.
He said he's installed several HR-22's here in SW Virginia. He said there's been some trouble with customer service getting them activated but he's installing them and getting them set up. He said there is only one cable from the LNB to the inside of your house with this installation.
Yup, that's what he said.say-what said:He probably also installed a new SWMLine dish with that HR22 - the HR22 still needs 2 cable runs and bbc's with the standard Slimline.
Neither.fluffybear said:I am gonna hate myself for asking this but....
is DirecTV shipping HDMI 1.2 or HDMI 1.3 cables with their HR20's??
1) They are not shipping HDMI cables any more, the installer is supposed to bring themfluffybear said:I am gonna hate myself for asking this but....
is DirecTV shipping HDMI 1.2 or HDMI 1.3 cables with their HR20's??
Thank You for the information! I'll check that article outtexasbrit said:1) They are not shipping HDMI cables any more, the installer is supposed to bring them
2) It does not matter. Even if the DVR generated signals utilising the capabilities of HDMI 1.3, which it does not and probably never will, all HDMI cables are capable of supporting HDMI 1.3. An "HDMI 1.3" cable is one that has been tested using the specific testing requirements of the HDMI 1.3 specification, cables not marked 1.3 compliant have just not been tested against the spec.
See this article at bluejeanscable http://www.bluejeanscable.com/articles/hdmi-spec-versions.htm?hdmiinfo
So is DirecTV now supplying different boxes for the installer base than the retail versions ? The installers used to just bring the same boxes that you could buy directly... In any event, the HR22 I got at Best Buy did come with an HDMI cable in the box.texasbrit said:1) They are not shipping HDMI cables any more, the installer is supposed to bring them
Congrats on also getting the installer to bring you an HR22. I also live here in So Cal and they installed my HR22 this past Friday (Story here: http://www.dbstalk.com/showthread.php?t=138714 ). Did ConnecTelevision also do your install?dacin said:I know there has been sprinkles of the HR22 threads in addition to the main one (the "HR22 .. It's real" thread), but I have not spotted anyone that actually have a HR22 Receiver in their hands that was brought to him/her by an installer... until now.
I ordered a HD DVR receiver with DirecTV, and the installer came with a HR22-100. It is not "I called and the installation company assures me I would get a HR22"; I *physically* have the HR22-100 in my house and it was brought by an installer. I casually asked him when did this new shipment came in (I live in Southern California in case people didn't see my info to the left). He told me the shipment arrived last Wednesday. I know it is YMMV for when the HR22 spreads to your respective region, but at least we all know now that HR22 is finally trickling into the installation companies, NOT just retail companies such as Costco and Best Buy.
Just a FYI, I got the HR22NC-100, which means "No Cable" AKA no HDMI cable. The installer gave me a HDMI 1.2a cable instead (I'll be buying a 1.3 soon so this is fine for now). I checked the sticker on the box, the sticker on my receiver, the software ID info, and my account on DirecTV.com, and everything says "HR22" (because I couldn't believe it myself either).
I am certain people will ask or PM me how I got the HR22 as opposed to HR21 (the installer actually had both in his truck). I specifically asked the installation company to put "Customer will take HR22-100," and had the person read it back to me. However, like I said, it depends on the region. I made friend with my installer (got his cell phone number), and I suppose the current slang would be he "hooked me up." I am old and retired, so it is difficult for me to keep up what all the "young'uns" say these days.
So good luck with anyone else going HR22 hunting without buying at retail stores/using external drives. If the info is trivial, I am sorry. But I figure with all the great knowledge I have gathered in this forum, it is only right that I contribute back.
Imagine that - a "checked out" refurbed unit that in fact does not work.BrandonH said:I had an HR22 installed Saturday to replace my HR10-250. I did not ask for that model, actually the installer started out by trying to install what appeared to be a refurbished HR20, which was OK with me because I wouldn't have had to deal with getting an AM-21. Apparently that HR20 was bad and was not working properly so he went back out to the truck and came back in with a brand new HR22.
Not sure, but if the installers are starting to go through the Installation Verification process, that could help weed out some of the the problem systems.tkrandall said:Imagine that - a "checked out" refurbed unit that in fact does not work.I have to wonder what the repeat fail rate is on these refurb units. And does DirecTV have a limit on how many times they allow a single box to be returned before giving up on the lemon?
Bob, every 20/21 that I have ever received has come with an HDMI cable. I have a bin full of the things. Got to the point where I started returning them with the bad DVR. The last HR I got was in April? or around that and came with an HDMI cable. Expect to get a ''replacement'' today or tomorrow and will let you know if it comes with one.RobertE said:Neither.
Cables are issued to installers seperately. I don't know if they are 1.3, considering that the HR2x uses 1.1, I'd assume they are 1.2 at best.
Just had a thought. The great majority of the HRs that I have received have been from the Protection Plan. Perhaps that makes a difference, FedEx delivers them.RobertE said:Neither.
Cables are issued to installers seperately. I don't know if they are 1.3, considering that the HR2x uses 1.1, I'd assume they are 1.2 at best.