HR22: Satellite 72 and locals

2124 Views 12 Replies 5 Participants Last post by tonypitt, Oct 9, 2008

tonypitt

Discussion Starter · Oct 8, 2008

I set up an HR22 today. I'm currently using it only as a SD DVR until my HD dish is setup in about 10 days.

When configuring the HR22, I indicated that I had a 3 LNB Oval Dish and a 72.5 dish, since our locals in this area are on 72. When doing a signal test, all the satellites come through fairly strong. However, I cannot view my local channels. Whenever I go to one of them I receive the message "This program is not available in your area (727)." All others come through fine.

When I activated the unit I had a fairly knowledgeable DirecTV Rep (at least it seemed that way) and he resent the authorization for the unit a few times without any change.

He did find it odd that during the setup I was not asked to specify my zip code, as he said that is how my unit knows what channels I should be getting. I have gone through setup now 3 different times, and it never asks me that question.

The solution I have at this point is to wait until the installer comes in 10 days and just do without locals until then. I'd rather not go with that option if there is a way I can solve this on my own at this point.

BTW, a Tivo DVR in another room has the locals just fine.

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KSbugeater

· #2 · Oct 8, 2008

Zip code entry has nothing to do with receiving your SD LiLs. It's used on antenna setup to find what OTAs are in your market, and it's used to give you azimuth/tilt/bearing marks, but what locals you get are based on your service address that D* has on file. Obviously if your TiVo (from D*, I assume) has the locals, it's not a service address issue.

Is it possible you did not go through the Zinwell multiswitch to hook up the HR22?

Also, sometimes a good reset helps the HR box remember all its authorized channels. I know sometimes I'd go thru setup and the locals weren't there, but pushing the red button made the world right again. Actually, don't push the red button, go thru the reset in the menu.

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tonypitt

Discussion Starter · #3 · Oct 8, 2008

Thanks for the reply. The HR22 is replacing a DirecTV Tivo that worked fine (same cables, got locals just fine). I've done a reset about 3 times now, but I'm not opposed to another and will do that as soon as I finish typing this and see if it helps.

I've also visited the DirecTV "Resend Authorizations" page and asked it to work its magic, although I saw no visual evidence of that actually doing anything.

Is it possible that this is a DTV issue? (Is there some magic code they have to send to specifically tell the device to display locals? Something that might be different from the code they send to display the non-locals?)

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KSbugeater

· #4 · Oct 8, 2008

There's no magic code. If one unit in your house is getting the 72.5 locals, they all should. That also eliminates dish alignment, and bad multiswitch.

Are you diplexing in OTA (antenna) signals? That might confuse the HR22, but probably not.

And you said the signal for 72.5 shows as good on the Sat Setup?

Almost makes me wonder if they didn't make the HR22 compatible with 72.5 since it's going to go away soon anyway. I know that doesn't help you.

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KSbugeater

· #5 · Oct 8, 2008

Never mind, I saw in another thread that the Johnson City (Tri-City) locals MOVED to the 99 satellite as of Oct. 1! That would explain a lot, but not why your other unit is still getting signal from 72.5. You have to wait for your Slimline or whatever new MPEG4 capable dish to be installed. Sorry!

Quote:
Originally Posted by JLester
Any idea on what is going on with Tri-Cities, TN-VA (#91)? We are currently a 72.5 area. We started receiving WJHL (CBS) in HD last weekend. The other local channels all now appear twice in the program guide, once for SD and once for HD. Both listings show only SD though. The newer channels look better, I assume they are the MPEG4 version. I do not understand why WJHL is now in HD and the others are not. We do not appear on any of the lists I have seen for HD. I am not complaining about getting WJHL in HD, but CBS is my least watched network of all.

Thanks,
Jason

From my local installer's information, contracts with the other locals for HD feeds are not yet executed. He hadn't heard a time frame yet. I do know that they have started to send SD signals from 99 as to eliminate the need for a dish pointed at 72.5. We can only hope that they are anticipating the contracts being executed soon so they are putting in placeholders for when legalities fall into place.

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KSbugeater

· #6 · Oct 8, 2008

Also see here http://www.dbstalk.com/showpost.php?p=1800252&postcount=1104 for a little discussion. Opinions seem to be mixed as to whether the 72.5 locals are shut off or not, and I can't help you with that answer. I do know that the Lincoln, NE LiLs are on 72.5 and they are still there despite having the HD LiLs turned on a couple of months ago.

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RobertE

· #7 · Oct 8, 2008

All 72.5 SD local markets are still alive and well on the 72.5 bird. Some markets are now dual illuminated on 99/103.

On to the real issue at had.

When you ran the sat setup, you should have been presented a screen to select the 95 and/or the 72.5 sat. That screen is right after the main dish selection.

What you'll want to do is one of two things.

Go back into the sat setup and if its still listed, do an auto detect (this can take 15-20 minutes).

Or do a reset defaults. NOT reset everything.

The reset defaults will wipe out any custom channel lists and possibly your series links (can't remember 100%), but it will not wipe out your recordings. A reset everything will wipe everything.

When the box reboots, it will act as if it is new out of the box, with the exception that it will already be activated and your recordings will be there.

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evan_s

· #8 · Oct 8, 2008

tonypitt said:
I set up an HR22 today. I'm currently using it only as a SD DVR until my HD dish is setup in about 10 days.

When configuring the HR22, I indicated that I had a 3 LNB Oval Dish and a 72.5 dish, since our locals in this area are on 72. When doing a signal test, all the satellites come through fairly strong. However, I cannot view my local channels. Whenever I go to one of them I receive the message "This program is not available in your area (727)." All others come through fine.

When I activated the unit I had a fairly knowledgeable DirecTV Rep (at least it seemed that way) and he resent the authorization for the unit a few times without any change.

He did find it odd that during the setup I was not asked to specify my zip code, as he said that is how my unit knows what channels I should be getting. I have gone through setup now 3 different times, and it never asks me that question.

The solution I have at this point is to wait until the installer comes in 10 days and just do without locals until then. I'd rather not go with that option if there is a way I can solve this on my own at this point.

BTW, a Tivo DVR in another room has the locals just fine.

If I had to guess I'd say it isn't handling this somewhat unusual case successfully. You locals have been mirrored to 99 but haven't been removed from 72.5 obviously or your other dvr wouldn't be able to receive them. Even tho it should know it isn't able to get it from 99 because of the sats selected I'd guess it's still trying to pull up the mpeg4 locals from there instead of the 72.5 mpeg 2 locals. Assuming thats correct the issue will be fixed when you get your hd dish installed but there isn't likely to be any other solution.

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tonypitt

Discussion Starter · #9 · Oct 9, 2008

Thanks guys for this great information. Incredibly helpful in allowing me to understand the whole picture.

I've picked up on 1 thing (I think) from this sequence: after the new dish install I had tentatively planned to run my HR-22 in one room and a DTV Tivo (non-HD) in the other. It sounds as if the "locals dish" is removed from the setup then the Tivo may no longer be able to tune locals? (Is the Tivo even going to understand the new dish configuration I will have?)

In addition to the new dish, the installer is supposed to be bringing me a new DVR. I just hadn't planned on putting it into service until I had a HD TV in the other room. Those plans may have changed.

I did notice that in my channel guide I had 2 versions of each channel listed in the guide. I'm starting to wonder if I checked both of those, since perhaps 1 was a 'link' to the channel from 1 satellite and the other to the 2nd. I thought I had. I'm at work right now but will doublecheck on that later.

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carl6

· #10 · Oct 9, 2008

If the locals dish is removed, the Tivo will no longer get your locals. The Tivo will continue to work on the 3 satellites it knows about (101, 110, 119). The new dish is backward compatible to older equipment.

The 2 versions of each channel would be the HD and the SD. The HD will show as the channel number and the call sign, for example 4 KOMO. The SD will show as the channel number, a city abbreviation, and channel number again, for example 4 SE4. If you have ota also, then you will see the ota channels, for example 4-1 KOMODT.

Carl

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tonypitt

Discussion Starter · #11 · Oct 9, 2008

After getting home last night I doublechecked and my guide only showed 1 version of each local station. In thinking back through the day, I remember that during troubleshooting, the DirecTV representative had me tell the HR22 that I had the 5 LNB dish & 72.5 dish, just to see what would happen. When I did that, the guide showed 2 sets of locals, however neither of them worked.

I also thought of something else that might be affecting this (?). My whole reason for activating the HR22 early was because it went into a new entertainment center with a new TV, and it would be very hard to run the cables after those pieces were put in place. As a result, the HR22 currently has BBCs on each input line. Not sure if that is affecting things here or not.

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KSbugeater

· #12 · Oct 9, 2008

Keep your 72.5 dish for as long as you have your TiVo active, else you will not get any networks on it. Your Zinwell WB68 multiswitch will continue to work even with the new Slimline dish, and make sure your installer does not take it out of the loop, because it is necessary to keep feeding the 72.5 locals to your receivers.

BBCs will not prevent the 72.5 locals from coming in.

Did what RobertE said work? I think auto-detect should work... AFTER you've specified 3 LNB & 72.5.

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tonypitt

Discussion Starter · #13 · Oct 9, 2008

I'm at work (once again) and so don't have the equipment in front of me. As I recall from going through the HR22 screens several times, there was no option for auto-detect. I was given a list and had to pick from among the many configurations there. The one I picked matched up with my setup (32 LNB Oval dish and Round 72.5 dish).

But, it's possible I overlooked that element. Unfortunately, I won't be home again until Monday, but I'll doublecheck then and give that a try.

Thanks again all for the great help. Thanks for letting me know that the BBCs aren't an issue here.

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