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Godfather
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379 Posts
Discussion Starter · #1 ·
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I have an HR24 and when we hit list, the list of shows is blank. I've tried RBR and even redid the 02468 download. It works for a while then stops again.

Should I call D and have it replaced? Or something I can do to fix?
 

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Godfather
Joined
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379 Posts
Discussion Starter · #3 ·
Scott Kocourek said:
You might as well call DIRECTV, they will have you try a few steps before they replace the receiver but it's worth it.

Have you checked your history to see when it was deleted?
No, I mean, there's NO shows listed at all.. and with Whole Home, I've got probably 100 shows recorded right now. But when I hit list, the frame and everything come up, but the list of shows is empty.

I even tried from the iPad app selecting a show and hitting "Watch on TV" and it doesn't play.
 

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Hall Of Fame
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3,588 Posts
Were there any recordings on the HR24 before this happened? If not it may have just lost the Whole Home connection.
 
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