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Hr24 - my list is empty

1319 Views 5 Replies 4 Participants Last post by  scottjf8
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I have an HR24 and when we hit list, the list of shows is blank. I've tried RBR and even redid the 02468 download. It works for a while then stops again.

Should I call D and have it replaced? Or something I can do to fix?
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You might as well call DIRECTV, they will have you try a few steps before they replace the receiver but it's worth it.

Have you checked your history to see when it was deleted?
Scott Kocourek said:
You might as well call DIRECTV, they will have you try a few steps before they replace the receiver but it's worth it.

Have you checked your history to see when it was deleted?
No, I mean, there's NO shows listed at all.. and with Whole Home, I've got probably 100 shows recorded right now. But when I hit list, the frame and everything come up, but the list of shows is empty.

I even tried from the iPad app selecting a show and hitting "Watch on TV" and it doesn't play.
Were there any recordings on the HR24 before this happened? If not it may have just lost the Whole Home connection.
Stupid question, and the symptoms may not match this scenario but do you have an external hard drive on it?
Beerstalker said:
Were there any recordings on the HR24 before this happened? If not it may have just lost the Whole Home connection.
There's a ton of recording on it

dpeters11 said:
Stupid question, and the symptoms may not match this scenario but do you have an external hard drive on it?
Nope
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