I had a similar problem with my HR34 but discovered a work around. I was unable to create a remote recording for any *future* program (via directv web page and android app). If a program was currently playing, then the recording worked fine. On my HR34 I could see numerous recording attempts had failed with the following error: This remote recording was canceled because another matching program was scheduled to record (3011). These errors show under Menu / Manage Recordings / History. I then thought maybe the problem was due to a keyword search I had previously put in place. When I deleted the keyword search (via series manager), my remote recordings worked just fine. After some testing, it seems that any keyword search within your series manager will cause remote recording failures of any future program (even if the keyword doesn't match anything with what you're trying to record). I just came from an HR21 and have never run into this issue so I'm guessing this is a HR34 problem. I wanted to mention this here in case anyone runs into this same issue, and maybe DirectTV is reading.