[raromr]

New bug in my two week old HR34 - keeps randomly resetting. Help?!

 

[Davenlr]

What is the temperature showing on the Settings/Info screen?

If its reasonable temp, try doing two reboots in 30 minutes to clear out the guide data, and force a reload.

 

[raromr]

Temp is 109.

 

[Davenlr]

If the forced guide data purge doesnt fix the issue, then its probably a bad unit, and will need to be replaced by DirecTv. Constant reboots, even with the original software, wasnt one of the bugs I can recall being reported a lot.

You can always perform a power on self test (hit SELECT) when the checking system screen pops up during bootup, run the short tests, and see if you get any errors. I wouldnt run the long hard drive tests tho, as they take a LONG time.

 

[litzdog911]

Typical causes of random resets include:
* Poor AC power quality. Be sure the AC power cord is properly inserted at both ends. How old is your home's electrical wiring? Powering the DVR using a UPS instead of a surge protector is highly recommended.
* Overheating. Is your DVR in an enclosed cabinet? Could the fan be dirty or blocked?
* Dying hard drive.