[hollyjr]

I have a HR34 and 2 H25's with a DirecTV Cinema Connection Kit. We are receiving the following error during playback: "all or part of this program was not recorded due to a problem at broadcast time"

Any help would be great. I checked the other posts and it looks like we have tried everything.

 

[jimmie57]

When I get this message on my DVR it is because it was raining really hard and lost the signal.
It usually will play and comes to a spot that is just blank and I fast forward thru it.

Does the recording play after the message and some of it missing ?

 

[hollyjr]

It's not the weather, clear skies here. I have not checked to see if the recording will play after the error.

 

[Laxguy]

It's not the weather, clear skies here. I have not checked to see if the recording will play after the error.

That'd be well worth it. For a while, I got a rash of those messages (on units other than the '34), but in most cases, it played o.k.. I just hit Play or RW or FF until it ran.

 

[hollyjr]

The recording does play after the message appears, sometimes. I have only gotten the message on one of my H25 units. I got the message twice today, once it froze the H25 and I had to restart the receiver and it played fine. The other time I was able to hit resume on the menu and it started right up.

 

[RACJ2]

The recording does play after the message appears, sometimes. I have only gotten the message on one of my H25 units. I got the message twice today, once it froze the H25 and I had to restart the receiver and it played fine. The other time I was able to hit resume on the menu and it started right up.

Have you tried playing the recording on your HR34? If so, does it freeze in the spot? If it does, it's an issue with the recording on the HR34. If not, you probably have an issue with the WHDVR connection.

 

[hollyjr]

RACJ2 -

It does not freeze on the HR34, and I can always strart the recording back up and it plays fine. How can I troubleshoot if the issue is with the WHDVR connection?