Hello, I have an HR44-500 with an external hdd since the internal broke a few months ago. For the past 2 days after turning on my directv, it shows a blue screen frozen at 33% with new software found 0987. My current software under settings is 0x93d. I tried forcing an update by pressing 0 2 4 6 8 after a reset but it did nit work. Is there anyone who will be able to help? Thanks!