i have the executive director pack gceboa gold box ,i am hard to please, i am very critical of guide systems ,i must say the guide system is the best i have seen. it is extreamly fast and fun to use . the remote is great. it is fully backlite ,and controls all my other devices, however the first remote was slightly defective so hughes sent me a relacement that works fine, no big deal. BUT, now for the problems !! My box is impossible to soft boot, the slightest freeze or disruption in the signal will cause this unit to lock up .I cant soft boot it so the only way to restore my picture is to kill the power(pull plug), it will then re-aquire the satelite but IT LOOSES ALL ITS FAVORITES AND SETTINGS!!! THIS IS A MAJOR PROBLEM .according to hughes, many of these recievers have this problem and a software up-grade is on the way ! but my experiance with these upgrades via satelite is that they never happen . Any one else having this same problem?????? i could always hook up my spare rca drd480 re, wich is far better than the rca drd 450 RG (wich sucks btw), but i enjoy this hughes model so much i`ll stick it out and just complain to dtv and hughes for now.