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Let us know how the installation goes. We've heard much worse stories, by the way
Let us know how the installation goes. We've heard much worse stories, by the way
I Am So Frustrated!!!!!
Okay so here is the premise:
I am moving into a brand new apt complex.
I sceduled install 3 weeks ago. I took off of work to be there for the 9-1 window. At 12:30 I get a call saying they must cancel. They said I would get a call back in 48 hours. After 2 weeks pass I get aggrevated and I call back, they say we are not sure why you were not called, but we can schedule you for This friday 9-1. I say ok. I just wanted the DVR package. So today I change my mind and decide I want the HD package. I really want the HD / DVR but refuse to pay 100 bucks for it. I know I am cheap.
Well the CSR tells me that because the install is within 48 hours they have to push my install back to Monday if I want to change boxes!!!!
AHHHHHHHHHHHHHHHH:nono2:
I am moving into a brand new apt complex.
I sceduled install 3 weeks ago. I took off of work to be there for the 9-1 window. At 12:30 I get a call saying they must cancel. They said I would get a call back in 48 hours. After 2 weeks pass I get aggrevated and I call back, they say we are not sure why you were not called, but we can schedule you for This friday 9-1. I say ok. I just wanted the DVR package. So today I change my mind and decide I want the HD package. I really want the HD / DVR but refuse to pay 100 bucks for it. I know I am cheap.
Well the CSR tells me that because the install is within 48 hours they have to push my install back to Monday if I want to change boxes!!!!
AHHHHHHHHHHHHHHHH:nono2:
1 - 4 of 4 Posts
Ya, the messages take awhile to come down the line sadly.
Best of luck on your install though!
Best of luck on your install though!
Just keep in mind, when you call d*, you're talking to someone possibly thousands of miles away who usually has jack-squat to do with the install process.
1 - 4 of 4 Posts
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