I had to have my HR10-250 replaced a couple of days ago and I got an HR20 instead even though I had the replacement plan. The good news is now I officially one one of my 3 HR20's and I have confirmed it with D* access department. Since it is replacing an HR10-250 and I didn't ask for the new HR20 I get to keep it. Not that I plan on jumping ship anytime soon but I could take it apart and not have to worry about getting into trouble or I could sell it on ebay. Anyone else had this happen to them?