I let the cable company back in

Before I get started this is my own fault. I should have known better.

In Aug of 99 I went to satellite and have not looked back. I once had DSl but after the Northpoint fiasco I could not get it. After abrief return to dialup I went with my cable company for $39.95 a month plus franchise fees.


Due to a recent court case the local fees on my internet service went away. My ever resourceful Cable company devised a brilliant 13 Step plan.

Step One launch an ad campaign saying no increase in Video Services during 2002.

Step Two price internet servive at $49.95 a month

Step Three offer basic cable for $12.70 BUNDLED with internet for $34.95. Do the math and see the savings.


Step Four send out emails advertising those savings. also call subs at work and at home.


Step Five Once you have worn down the resistance of a certain Native American chieftain tell him that this price is good for up to three outlets and that if they are prewired from his previous installation it is free.


Step Six admit that there are local fees and taxes of $1.27 on basic cable. Significantly reducing the savings. But hey three TVs with good reception and ANY savings at all seems great.


Step Seven show up 3 hours late.

Step Eight produce a work order showing that only one TV can receive basic cable.


Step Nine do a poor installation that results in horrible reception and blame it in the TV. Apparently reception is much better without one.


Step Ten look amazed when the customer redoes the connections inside and improves reception.


Step Eleven leave the customer on hold for 45 minutes and then tell him that since he MUST have asked for one outlet becaue the work order said so he cannot hook it up to other TVS.


Step Twelve read him a canned statement about the penalties for stealing cable.

Step 13 a light rainstorm knocks out the cable for 45 minutes.


Now I remember why I got satellite.

That was my day. How was yours?





:hi: