I worked for Verizon and now for Frontier Communications working with the FIOS product.
I dislike our video product, I don't think that we offer the sports packages that Directv offers. NHL, NBA, MLB almost all of their games are in HD on Directv. On FIOS they have 1 or 2 max in HD. In an HD world, this is where they are missing a huge market. With the bandwidth that the fiber provides, there is no reason that Verizon / Frontier cannot offer these channels in HD, they just choose not to pay for them, at least that is what it seems like to me.
The DVRs and STBs are not the greatest in the world, having troubleshooted them for the past 5 years, I have seen it all, and I think the boxes that Directv offers far surpasses the Motorola boxes that Verizon / Frontier offer.
All your DVRs talk to one another. I love this feature, I have two DVRs and they talk to one another on Directv. With FIOS, you have two DVRs, at least with Frontier and prior to switching over Verizon, the DVRs did not talk to one another, and you could only have one as the Home Media DVR.
Ordering something in the Directv world is much easier than ordering something in the FIOS world. Having fielded a number of calls dealing with PPV ordering of fights and events, things just seem to fly in the Directv world. My impression of Verizon, is that they are a phone company that tried to add video.
Now the FIOS Data, is second to none, and would recommend to anyone under the sun. I could not live with out my 25/25, but the video portion, give me Directv any day.