Discussion Starter · #1 ·
Dishnetwork technicians aren't helping so I'd thought I'd try here. Just moved to new home and used the dishmovers program. At my old home had the dish 500 connected to three receivers (501 and 2 3500s) using SW64 switch. At my new home, the installers put up two satellite dishes (dish 500 plus the free one for local channels) using the SW64 switch. The 501 receiver works fine but the other two receivers are having problems (one gets access to some channels but not all and the other just puts up a message that there is a problem with the multiswitch). After 8 hours, the installers gave up and concluded that the problem was with the receivers. I even tried a dishplayer that I had deactivated a year ago because of the bugs and that one also failed to work. When the installers left I called CSR and explained my problem and they sent me to advanced tech support where they concluded that the problem was probably with the installation. They told me that they would have a lead technician come out to the house and fix the problem. Who shows up? The same person that did the initial installation. Of course he came to the same conclusion that the problem was with the receivers. Now I find it hard to believe that three receivers would break from one week to the next. Any suggestions one what I should do next? Thanks and sorry about the long message.