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I'm a new customer, or at least I want to be, ordered a Home Media Center HD DVR and 5 HD Recievers. Installer showed up today and said the dish had to be within 15 feet of my electric meter. Said the dish had to be grounded to the electric service ground and that the wire could be no longer than 15 feet. I understand that the dish needs to be grounded, but within 15 feet? The problem is there are several large trees I'd have to take out to put it there and that's just not going to happen. I have a clear LOS to the south on the other side of the house where my old DishNetwork dish is located but he said no go, can't put it there, has to be THAT ground. He said I could have another installer come out and give me a second opinion but he'd tell me the same thing. Something about new policy since AT&T is running the show now. Didn't really know what else to do so I let him cancel the order.
I started looking around, and several of my neighbors have Directv and none of their dishes are anywhere close to their electric meter. I'm not really sure what to do at this point. Kind of odd that they don't want my money.
Has anyone ever heard of this 15 foot requirement or was my installer just ready to go home?
I started looking around, and several of my neighbors have Directv and none of their dishes are anywhere close to their electric meter. I'm not really sure what to do at this point. Kind of odd that they don't want my money.
Has anyone ever heard of this 15 foot requirement or was my installer just ready to go home?