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Legend
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Discussion Starter · #1 ·
After my awful experience with MASTEC and numerous escalations, my HR-20 was finally up and running a week ago. At some point during the saga, they had scheduled an appointment for today to come out and install the 5 LNB dish - which was already done last week.

The tech calls this morning telling me he's scheduled to come out to my house to install the 5 LNB dish. I tell him that the dish was already installed last week, so he doesn't have to come out. He could have just have said "thank you" and hung up. Instead, he tells me "Oh... in that case this is a quality check. Can I come out and get the serial numbers from your receivers?" He seemed a little surprised when I told him "No".

Am I crazy in thinking this guy just wanted to come out, get my serial numbers, then bill D* for an install he didn't do?
 

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Legend
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192 Posts
Discussion Starter · #4 ·
AlbertZeroK said:
No, the installer probably wanted to get paid for his installation ticket. with what they get paid, I'd have given him the numbers over the phone or perhaps asked him to swing by with a spare wb68 (which is on his work order) for me.
After the hell these guys have put me through I don't want them to get another dime.
 
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