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4 Posts
So a couple of weeks ago, I saw an HR20 at Circuit City. I decided to try it and upgrade my HR10-250. It worked for a couple of days before it died. I unplugged it to plug it into a new UPS I bought and it would never power back on.
Back to CC to exchange it. The second one was working and then last night, I had sound but the picture was frozen. Remote would not work. Buttons on the front of the unit would not work. Unplugged it and re-did the setup. However, on the last setup where it acquires the satellite info, it would get to 80-90%, and then the screen would go blue.
I called DirecTV to reconnect the HR10-250 and the guy said to try and re-format the unit. Sounds like they are having a lot of problems with the HR20. I tried that this morning. Seemed to work. Everything was working. Then I attached the network cable and ran the test and the unit locked up again. So, I guess it is back to CC again.
I don't know about you guys, but I am getting sick and tired of buying DirecTV boxes that are complete junk. When the 10-250 first came out, I went through at least 5 of those before I got one with the HDMI working and a HD that didn't fail. And now the HR20.
It is just me? Should I have to go through 5 boxes before I get one that works? Should I have to re-enter my recorded shows because the boxes last 2 weeks before they die? Does DirecTV test these things?
I have had DirecTV for close to 10 years now and I am closer than ever of going back to cable. I'm tired of having to use their inferior equipment. My first DirecTV box was a Sony. It still works today. Not all the features we have today but as least Sony can build something that works.
Back to CC to exchange it. The second one was working and then last night, I had sound but the picture was frozen. Remote would not work. Buttons on the front of the unit would not work. Unplugged it and re-did the setup. However, on the last setup where it acquires the satellite info, it would get to 80-90%, and then the screen would go blue.
I called DirecTV to reconnect the HR10-250 and the guy said to try and re-format the unit. Sounds like they are having a lot of problems with the HR20. I tried that this morning. Seemed to work. Everything was working. Then I attached the network cable and ran the test and the unit locked up again. So, I guess it is back to CC again.
I don't know about you guys, but I am getting sick and tired of buying DirecTV boxes that are complete junk. When the 10-250 first came out, I went through at least 5 of those before I got one with the HDMI working and a HD that didn't fail. And now the HR20.
It is just me? Should I have to go through 5 boxes before I get one that works? Should I have to re-enter my recorded shows because the boxes last 2 weeks before they die? Does DirecTV test these things?
I have had DirecTV for close to 10 years now and I am closer than ever of going back to cable. I'm tired of having to use their inferior equipment. My first DirecTV box was a Sony. It still works today. Not all the features we have today but as least Sony can build something that works.