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· Hall Of Fame
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8,882 Posts
I've had customers wondering why they can't get to their website when their neighbor in the office across the hall (different ISP) can.

They kind of understand if the electricity is off in their building the whole building is down, but they don't understand the different ISP routing that can happen between adjacent offices. Somehow the phone system never went through this kind of importance.

A site like this can help.
 

· Hall Of Fame
Joined
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1,234 Posts
There is a $60 program called Visual Route that gives more information than I need but it's fun. You can download a 15 day trial for free. They have a short video that demonstrates what the program can do.
 
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