After waiting a month for an appointment, finally got my HR20 yesterday. I have had several problems, so I'm looking for some help. I apologize if these questions have been answered already:
1) Should I leave the box on all night? Turned on when I came home from work and it took a good 10 minutes for it to kick in and get a picture.
2) Every time I try to view a local HD channel the box locks up. No response to remote or manual touch on buttons. After about 5 minutes I can change to a non HD channel. Please note, not problem with HD channels 70-79. Spent 90 minutes on phone with CSR and after resetting everything they want to replace my box. I don't think the box is the problem. All satellite signals are strong.
Thanks
1) Should I leave the box on all night? Turned on when I came home from work and it took a good 10 minutes for it to kick in and get a picture.
2) Every time I try to view a local HD channel the box locks up. No response to remote or manual touch on buttons. After about 5 minutes I can change to a non HD channel. Please note, not problem with HD channels 70-79. Spent 90 minutes on phone with CSR and after resetting everything they want to replace my box. I don't think the box is the problem. All satellite signals are strong.
Thanks