Discussion Starter · #1 ·
So, I finally signed up for D* (so happy!) and as part of a special VIP offer, I got the Protection Plan free for a year. My CSR was very good and verbally went over the fine print and when he got to the protection plan...he said something that I has to ask him for clarification. He said that with the protection plan that if the receiver is defective after the 90 day warranty, that all you pay is shipping. I thought that was one of the benefits of the protection plan is that you DON'T pay shipping to swap out a receiver. I asked him this and he said that without the protection plan and after the 90 day warranty, that you pay the full receiver cost to get it replaced. I believe that is incorrect...any thoughts?