4HiMarks said:
I was absolutely thinking of other brands. In addition to Cuisinart, I know that Mr. Coffee, and Breville also make them. We have a Breville Smart Grill that we absolutely love, having replaced a Food Network model in which the plastic base disintegrated after only two years. It seems to be really well built, but the k-cup unit did not get very good reviews. A lot of people have indicated the pumps stopped pumping in a relatively short time.
I know that reviews can often be skewed negative as people like to complain more than they like to brag, but so many claiming the same problem could point to a manufacturing or design defect.
I suspect you are right - the squeaky wheel is normally the only one heard.
The Keurig "design" is patented and licensed to other manufacturers, including the "K-cup" format. After running well over 200 of the K-cups through are unit, things are running just like new.
These units do have a cleaning process which keeps the system flushed from plugging up...and I suspect some folks are not as diligent at doing that as others....contributing to "issues".
One thing that we have also noticed is that there are certainly differences in coffee, chocolate, cider, and other blends...in terms of flavor. It typically comes down to personal taste - I like one kind of hot chocolate, for example, much more than others. We never buy them at the grocery store - too expensive there. We keep a dispenser of 50 k-cups right next to our unit...also nice to have.