Sorry to hear you lost the recordings...shandrew said:I strongly suggest avoiding all keyword autorecords. The way they're currently implemented on the HR20/HR21 is fundamentally broken, primarily because they don't show up on your To Do List and can cancel regular recordings that you have set. Here's the sequence of horrors that happened on my HR20 this weekend:
Last Thursday, I set up a bunch of recordings for olympics segments that i wanted to watch. These were on the directv local nbc, UHD, USAHD. I dutifully made sure there was plenty of space (36% on a 1 TB disk), and I ran through the To Do List to make sure that nothing I didn't want would be recorded (i even started using the MPEG4 version of UHD). I went away for the weekend, expecting to come back to a bunch of great HD Olympics coverage.
When I came back, here's what was on my HR20 (running the NR):
1. Almost all of my Olympic recordings were filed on the playlist under "VOLLEYBALL", which i had a keyword autorecord set up for. This began to worry me...
2. I had zero space free. Uh oh. I scrolled down to the bottom and found that a bunch of movies I had saved to watch alter had been deleted. Damn. Why'd this happen? (If i were on the original disk, everything previously on the disk would have been deleted!)
3. Opening up the "VOLLEYBALL" keyword, i found that:
- The HR20 had replaced a bunch of my NBC(local) recordings with NBCE, which I don't receive! Why in the world would this make any logical sense?
- A bunch of recordings i didn't want (such as 10 hours of OTA telemundo recordings) also got recorded. Why didn't these show up in my To Do list before?
4. To rub salt in the wound, when I cancelled the "VOLLEYBALL" keyword autorecording, I think it cancelled some of the future olympics recordings i had; now i have to go and redo them.
The HR20 model is now nearing two years old. These problems are quite frustrating, and I can't help compare it to my experience with Tivo. I bought a Tivo in 2000, when it had been out for less than a year. With eight-year-older technology and with little prior art, the Tivo interface was much faster, was almost never buggy (contrast that to the large number of times i've had to RBR the HR20...), and most importantly, ALWAYS recorded what i expected it to record.
Tivo is an 800 million dollar company, Directv is a 32000 million dollar company.
If people don't like tivo, they can use a host of other dvr solutions.
If people don't like the Directv DVR, Directv loses not only the DVR revenue, but also loses subscriber revenue.
I for one am considering switching to Comcast (the HD service here is more expensive than directv, and #channels is awful, but improving) simply so I can use a better DVR.
But for now, i've turned off all keyword autorecords, and i would strongly suggest that you do the same.
You can probably catch up on most the big highlights by using on Demand...
I use Keyword autorecord extensively, and have never had this kind of issue, ever. (And I have been for since I got my first unit almost 2 years ago, and I also use Boolean search words.. Do you use boolean search words?) There may be more than meets the eye here going on... While one problem is that they opened up NBCE DNS feeds for most people for the Olympics, it has also caused some obviously unwanted results. Also, I wonder how many times the guide info has changed.... Please check your history, and see what all the reasons are for the unit not recording something you had scheduled and why it says it recorded the shows that it did record. You can find this information by...
Menu> Manage Recordings> History...
Highlight the affected entries and hit info.
I am very curious why you've had this problem.
Also of note, most of the Olympics coverage, especially if you select the shows on the channels in the 750's are set in very large blocks, 6 hours or more, so that could easily be why programs recorded for a ridiculously long time and deleted your oldest recordings. I always use Keep until I delete on anything I want to make sure I get to see just in case of that exact scenario....