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Discussion Starter · #1 ·
so had an issue with a customer not getting locals channels. customer has m10, in marina dell ray. first off, the zip code was wrong (numbers transposed, came up as san diego when call started) corrected zip code to reflect local market. getting a message saying out of area for locals, kinda like if you're getting locs from a spot-beam but out of that beams AoE. reset, resent authorization, deact/reinstate rec, no change. out of curiosity, had him check the locals in the 380's, they come in. they _shouldn't_, but they did. Anyone know why what should not have worked worked? account had no DNS service, LA isn't a spot beam, far as I know.
 
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