[mixer99]

Credit to fatwallet.com:

http://customerinfo.directv.com/directv/?U70u4GW4VnxsZAopNJRzJuyJE4BEpvy5U

 

[Taxi77]

I called, canceled and re-subscribed with Free Superfan. Thanks! (It cost me $20.00 to save $99.00)

 

[UTVLamented]

The other exciting news buried on that page are that Game Mix and Shortcuts will now be in HD!

 

[dtrell]

I called, canceled and re-subscribed with Free Superfan. Thanks! (It cost me $20.00 to save $99.00)

im not even going to risk it...with my luck dealing with them, id cancel and resubscribe, and only sunday ticket would be added and id have to pay 269 instead of 249 im paying now...and lose the 20 bucks.

tai, when you readded it, did you do it on the website, and did superfan appear automatically, or did you do it through a CSR?

 

[paulman182]

It looks like that message was sent as an email to some people.

The fine print does say the offer is only available to "select customers."

Wonder if that means everybody?

 

[dtrell]

Wonder if that means everybody?

no it doesnt. its select customers. i am not a select customer, thats why i will be cancelling D* in January.

 

[Taxi77]

I called a CSR and asked to have it removed and re-added with free superfan. He went away for about 1 minute, came back and said not a problem. Kept me on the phone while he made the changes. Real nice guy.

 

[jimb726]

no it doesnt. its select customers. i am not a select customer, thats why i will be cancelling D* in January.

Did they define what a delect customer is? Another PR messup on the way.

 

[dtrell]

I called a CSR and asked to have it removed and re-added with free superfan. He went away for about 1 minute, came back and said not a problem. Kept me on the phone while he made the changes. Real nice guy.

were you a returning subscriber? or did you just add it earlier this year?

 

[mosoccer]

Some one had posted that link on one of the other ST/SF threads last week and I called in and wasn't eligible for the promotion.

 

[iceturkee]

i've had SF since 2005. because it was the first year and i was an auto renew, i got it for 49 dollars. its been free ever since. i spend close to $200 a month with DTV and i'm on a fixed income.

 

[say-what]

Did they define what a delect customer is? Another PR messup on the way.

How is this a PR messup if the offer is meant for a select group that DirecTV sent the email to? DirecTV has no control over people who post the emails they receive. It could very well be that people who did not get the email but later called based on this posting and got the deal, opted out of these emails or had them blocked by spam filters.

BTW, the email linked in the OP includes the email address of the customer who recieved and shared it....

 

[dtrell]

Some one had posted that link on one of the other ST/SF threads last week and I called in and wasn't eligible for the promotion.

youre like me mo, youre not a select customer. thats why in january they can shove my business wheres the sun doesnt shine...

 

[dcowboy7]

Credit to fatwallet.com:

http://customerinfo.directv.com/directv/?U70u4GW4VnxsZAopNJRzJuyJE4BEpvy5U

old news....was posted already.

http://www.dbstalk.com/showthread.php?p=1667090#post1667090

post #31.

 

[duck33]

It worked for me. I cancelled about 2 months ago called today got super fan for free plus they waived the $20 early bird fee.

Got it all for $249

 

[dtrell]

It worked for me. I cancelled about 2 months ago called today got super fan for free plus they waived the $20 early bird fee.

Got it all for $249

good for you. enjoy.

 

[Taxi77]

Dtrell,

I have had ST for years and years....

 

[jimb726]

How is this a PR messup if the offer is meant for a select group that DirecTV sent the email to? DirecTV has no control over people who post the emails they receive. It could very well be that people who did not get the email but later called based on this posting and got the deal, opted out of these emails or had them blocked by spam filters.

BTW, the email linked in the OP includes the email address of the customer who recieved and shared it....

I just mean simply from the view, that we will now see 100 posts of people upset that some people are able to get it and some are not, and as usual it will appear that there is no rationale behind it.

 

[gothamcity]

Sweet. I called up and got it for $249, superfan included. She even offered me 3 free months of showtime and set it up to automatically cancel after the free months!!!

 

[Elephanthead]

Yeah, DTV likes to keep everything so complicated, their employees don't even understand it. If you are going to segregate people into tiers, you should tell people what makes them not select, I guess that makes up rejects! hehehe