You got his voicemail because he was working. You can't easily talk on the phone while standing on the top of a ladder holding tools, or while you're on the phone activating receivers, or educating the customer you just installed on how to use their equipment. Installers have very, very little free time during the day. Most of the time, if they can't respond during the day, they'll give you a call in the evening.
Of course, he could also have had a day off and not wanted to be bothered. A lot of installers work 6 days a week, so having to answer calls on the 7th day gets old.
Anyway, at least you tried to call him. At some point, all you can do is what you did: call Dish directly.
Of course, he could also have had a day off and not wanted to be bothered. A lot of installers work 6 days a week, so having to answer calls on the 7th day gets old.
Anyway, at least you tried to call him. At some point, all you can do is what you did: call Dish directly.
