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· Mentor
Joined
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38 Posts
Discussion Starter · #1 ·
I have a hopper and daily I lose my some of my personal favorites. a channel or two at a time . for example this week everyday I have tried to put in channel 13 hd it allows me to enter it but it doesn't remember it but it does remember the non HD. can somebody please fix this in the hopper. I do not want to use my channels or my HD channels or all channels.
 

· AllStar
Joined
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101 Posts
I have been complaining for months, to include contacting DIRT, but it hasn't been fixed or even officially acknowledged as an issue.

When editing your Favorite Channel list, try make changes but adding/deleting 2 or more channels at the same time.
 

· Godfather
Joined
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470 Posts
"StringFellow" said:
I have been complaining for months, to include contacting DIRT, but it hasn't been fixed or even officially acknowledged as an issue.

When editing your Favorite Channel list, try make changes but adding/deleting 2 or more channels at the same time.
Yeah one of my Hoppers has been doing this for a while and the save-on-pairs thing won't work either :( . Fix it Dish!!!
 

· AllStar
Joined
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101 Posts
Resetting nightly to "My Channels" appears to be normal behavior.

I too have noticed I don't seem to be losing channels from my favorite lists recently. I am not sure if the issue was actually fixed. Got my fingers crossed that the issue won't return.
 

· Cool Member
Joined
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24 Posts
Still seems to be a problem. There is one channel, the local Fox HD, that simply will not go on My Favorites list. The SD will go, but not the HD. I called Dish and the CSR tried a few things then gave up. Said she would turn in a report to engineering to get a fix.
 

· AllStar
Joined
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106 Posts
I noticed channels disappearing from my main favorites list also. I didn't notice it until the start of the new NFL season. For me it's mostly been the local Fox and CW channels that disappear from the list. I've tried adding them back at least two at a time per what others have recommended, but the channels aren't "sticking" permanently.
 

· AllStar
Joined
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69 Posts
some guy said:
The guide defaulting to MY CHANNELS is how the receiver was designed to function
That's the craziest thing I have ever heard. WHY would they allow you to customize a channel guide and THEN force it to reset to the default when the machine turns off? I would hope to give the Dish engineers a little more credit than that.
 

· AllStar
Joined
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101 Posts
"clotter" said:
I noticed channels disappearing from my main favorites list also. I didn't notice it until the start of the new NFL season. For me it's mostly been the local Fox and CW channels that disappear from the list. I've tried adding them back at least two at a time per what others have recommended, but the channels aren't "sticking" permanently.
I seemed to be doing better recently until I made a change to my favorite list to include AMC. Since then I am again losing local channels from my favorite list.

Frustrates me that Dish just keeps ignoring this thread and the associated bug!!
 

· AllStar
Joined
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106 Posts
StringFellow said:
I seemed to be doing better recently until I made a change to my favorite list to include AMC. Since then I am again losing local channels from my favorite list.

Frustrates me that Dish just keeps ignoring this thread and the associated bug!!
Now that I'm actively watching for it, I find one local channel missing on nearly a daily basis. So far it's been NBC 26, CW 32, or PBS 38. Strange that it's always the channels in the upper range. I don't recall ever seeing 2, 5, 11, or 14 disappearing. :confused:
 
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