DBSTalk Forum banner

Lost my favorites settings

607 Views 5 Replies 5 Participants Last post by  lifeislife
Last night for some reason I was only able to see one channel on my program guide, and that was the channel that I was viewing. I could switch channels to view but not on the guide.

As it turns out, it was because on my favorites list, all the channels were removed. There was no software update applied recently, and no "crash" on my receiver recently, so I find it hard to understand why that would have happened.

Tech support of course had the usual "there are so many things that could have happened" explanation. Did not make sense to me, but whatever.

Anyone see this happen before?
1 - 6 of 6 Posts
lifeislife said:
Last night for some reason I was only able to see one channel on my program guide, and that was the channel that I was viewing. I could switch channels to view but not on the guide.

As it turns out, it was because on my favorites list, all the channels were removed. There was no software update applied recently, and no "crash" on my receiver recently, so I find it hard to understand why that would have happened.

Tech support of course had the usual "there are so many things that could have happened" explanation. Did not make sense to me, but whatever.

Anyone see this happen before?
I have and a simple rbr fixed the problem. Turns out we had been getting a guide update and the receiver geeked.
lifeislife said:
Last night for some reason I was only able to see one channel on my program guide, and that was the channel that I was viewing. I could switch channels to view but not on the guide.

As it turns out, it was because on my favorites list, all the channels were removed. There was no software update applied recently, and no "crash" on my receiver recently, so I find it hard to understand why that would have happened.

Tech support of course had the usual "there are so many things that could have happened" explanation. Did not make sense to me, but whatever.

Anyone see this happen before?
Interesting, this exact same thing happened to me. Yesterday, I had to re-setup all the favorites.

The same thing happened about a month or two before. It had never happened before (been with DTV for 9 years).
lifeislife said:
Last night for some reason I was only able to see one channel on my program guide, and that was the channel that I was viewing. I could switch channels to view but not on the guide.

As it turns out, it was because on my favorites list, all the channels were removed. There was no software update applied recently, and no "crash" on my receiver recently, so I find it hard to understand why that would have happened.

Tech support of course had the usual "there are so many things that could have happened" explanation. Did not make sense to me, but whatever.

Anyone see this happen before?
Happenned to me this week also, and has never happenned to me before -- Monday night I think.

I'll have to try the reboot mentioned here to see if that fixes it.
I just had this happen also.

Very odd we all got it at the same time.......
jodyguercio said:
I have and a simple rbr fixed the problem. Turns out we had been getting a guide update and the receiver geeked.
A reset did not restore the favorites for me. Pardon me, but what is "rbr"?
1 - 6 of 6 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top