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Legend
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167 Posts
Discussion Starter · #1 ·
I live in Baltimore and have the HD package. Tonight I went to watch the O's in HD on 626-1 and get the message "771 Channel not purchased" but I get 626.

I thought there was some where on the web-site that I could reset the receiver? Any other suggestions?
 

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Lifetime Achiever
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10,839 Posts
I am not sure why you are having a problem. I am watching it fine.

Login to DIRECTV.com and go to the bottom and select "sound & picture". Then select "Please Call Customer Service X745". Then select "clicking here" link and that will get you to the screen so you can refresh your service.
 

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Legend
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167 Posts
Discussion Starter · #3 ·
Thanks, that worked.
 

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Hall Of Fame
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12,971 Posts
I posted in the CE forum, but I went to the game via the Game Mix. It attempted the Red Sox feed. Game search went on but found 626, not 626-1 or the HD game in the EI range for MASN.

Even DirecTV disses MASN's production. Thinks it is all SD!

;)
 
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