I emailed Mike Mountford, the CEO of NPS and asked about their plans to improve picture quality. He gave me permission to quote his reply:
Mitch, We are tweaking things all the time and I am sure you have seen improvement over the month. The major hurdle is to get the network feeds via fiber versus the roof top antennas we are currently using. This is in process, but we have been quoted 90 days in normal times, toss in the Holidays and that will probably be a little longer, but it will get done. At that point the picture quality should be the best possible without High Definition. HD is in our plans but we do not have a time line on that yet. MM
Mitch