I've had my HR20 for about a month now (Chicago), and lately I have been having many missed recordings. Either the machine doesn't record my show at all, or it claims to be recording it, and when I access it, I get a grey screen. I also lose my trick play features numerous times. I started out having a lot of success with this machine, but it's been real unreliable lately. Is there anything I can do to get this receiver working correctly again? Will the latest software release help at all? The missed recordings are from a variety of channels, in both hd and sd. I know others are having some of the same difficulties and I'm just looking for some advice. Thanks in advance.