I believe you have LNB Drift.
On your 501 goto MENU->System Setup->System Info and see if if says WARNING: Check LNB for Details.
On your 501 goto MENU->System Setup->System Info and see if if says WARNING: Check LNB for Details.
Is your phone out of order? 800-333-3474 tech support.dalehileman said:Thanks to all you guys for your helpful inputs. Finally I accessed the Contact Us link in the dish Web Site asking how to proceed and appending a link to this thread. Alas they did not respond
Do you really want to pay $50 for a 311 when it will no longer work when they upgrade the system MPEG4 from MPEG2. I would go with a new DVR or the non DVR 211.IIP said:Dish will upgrade that ancient box to a new 311 for about $50. The processor inside is much faster, so the box reacts MUCH faster, and it has enough memory to hold several days worth of guide, which makes guide browsing much faster and easier.
More than half of the service calls we go on with legacy receivers these days end up with those receivers being replaced. They are old and worn out, not to mention obsolete due to memory and processor limitations, and just not very reliable anymore.
Why live with the frustration? Is it worth saving $50?
The OP doesn't want to spend the money, so I suggested the lowest-cost option. If the time comes when Dish moves his programming to MPEG4, they will upgrade his receivers to MPEG4 equivalents at no charge, so that's irrelevant.wolfjc said:Do you really want to pay $50 for a 311 when it will no longer work when they upgrade the system MPEG4 from MPEG2. I would go with a new DVR or the non DVR 211.
The MPEG4-only "Eastern Arc" was just announced, but it is for NEW customers only. Obviously, some years from now, most east-coast folks will be moved over, but you're looking at 3-5 years from now. Dish is going to want the majority of their installed base to self-upgrade (i.e., PAY) their equipment to MPEG4/HD, which, of course, you have to do if you want HD service. Once enough of the installed base has upgraded themselves, Dish will announce the forced, free conversion of the remaining customers, and start swapping out receivers. Again, that's at least several years away.shadough said:Does anyone know when this mpeg4 switch will happen? Just so we have an idea of when we will all need new recvrs?