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In an earlier thread I described problems with my Dish Model 4900 Receiver. In summary, the guide-screen video inset is chancy, requiring some 3 minutes to activate whereupon it may work ok for several hours but then going black later in the evening and entailing another 3-minute delay
An inquiry to Dish was of no avail as they do not respond to email but instead require you to contact their tech-help line which however was of no help either as they had never encountered this complaint and didn't know what to do about it. Yet the satellite signal coming into our dish is perfectly normal as the inset video in my wife's Model 510 receiver comes on instantly, working perfectly and never going black
DBS participants' consensus was that owing to its early vintage the 4900 receiver simply doesn't have adequate memory to expeditiously serve both the programming schedule and the inset video. So I decided to live with the inconvenience as in other respects the receiver was vastly superior to the Model 4000 it replaced; whereupon I became somewhat dependent upon the inset in spite of its intermittent behavior
But lately the difficulty is escalating. At first, the inset became entirely unavailable on weekend afternoons, while lately this annoyance is extending into the early-evening hours of weekdays also; while after going black it often cannot be restored until much later in the evening. No doubt these anomalies owe to expanded programming of the guide screen at the expense of the inset but I for one am becoming increasingly frustrated. My No. 1 Son, an expert in matters digital, advises me to switch from Dish to DirecTV but I am reluctant since I understand the two are thinking of merging, whereupon my plight might become even more intolerable
Among the millions of Dish subscribers, it's hard to believe I'm the only one using a Model 4900 and so I appeal to anyone else who might have acquired one in the meantime, to advise
An inquiry to Dish was of no avail as they do not respond to email but instead require you to contact their tech-help line which however was of no help either as they had never encountered this complaint and didn't know what to do about it. Yet the satellite signal coming into our dish is perfectly normal as the inset video in my wife's Model 510 receiver comes on instantly, working perfectly and never going black
DBS participants' consensus was that owing to its early vintage the 4900 receiver simply doesn't have adequate memory to expeditiously serve both the programming schedule and the inset video. So I decided to live with the inconvenience as in other respects the receiver was vastly superior to the Model 4000 it replaced; whereupon I became somewhat dependent upon the inset in spite of its intermittent behavior
But lately the difficulty is escalating. At first, the inset became entirely unavailable on weekend afternoons, while lately this annoyance is extending into the early-evening hours of weekdays also; while after going black it often cannot be restored until much later in the evening. No doubt these anomalies owe to expanded programming of the guide screen at the expense of the inset but I for one am becoming increasingly frustrated. My No. 1 Son, an expert in matters digital, advises me to switch from Dish to DirecTV but I am reluctant since I understand the two are thinking of merging, whereupon my plight might become even more intolerable
Among the millions of Dish subscribers, it's hard to believe I'm the only one using a Model 4900 and so I appeal to anyone else who might have acquired one in the meantime, to advise
