More guide woes
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What do you mean by "kids channels"? Do other channels get guide data?
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140 Posts
I have a whole load of channels this way all week.
Particuarly the 600s. Only today's data is there. This is not very helpful.
Particuarly the 600s. Only today's data is there. This is not very helpful.
rickeame said:
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5,915 Posts
Did you recently reboot the receiver?
Are you having any signal issues?
Any recent large storms that knocked out signal for a length of time?
Are most channels effected or just a few?
Post your signal strengths?
You can also try to do a menu reset (go through the setup menu and select reset) then when the receiver is done rebooting, do the same thing again right away. This will flush the guide data and cause a complete redownload/update of the guide data.
Are you having any signal issues?
Any recent large storms that knocked out signal for a length of time?
Are most channels effected or just a few?
Post your signal strengths?
You can also try to do a menu reset (go through the setup menu and select reset) then when the receiver is done rebooting, do the same thing again right away. This will flush the guide data and cause a complete redownload/update of the guide data.
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140 Posts
I'm doing this right now.
Grentz said:
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140 Posts
Well it did appear to clear the guide. 24 hours later, data is in there.
Still the channels that I had the main issue are still missing data.
600's have 12 hours or so of data and that is all.
Still the channels that I had the main issue are still missing data.
600's have 12 hours or so of data and that is all.
demonstimpy said:
I'm having similar problems. I have two HR21-700s about a foot apart, identical cable runs, etc. One has Guide problems and one doesn't, so that pretty much takes the sat feed off the hook (I didn't do an exhaustive comparison of transponder values, but both seem to have 0s in the same places, and acceptable values everywhere else.)Grentz said:
First thing I tried was an RBR. That actually seemed to improve the guide a little bit, but I was still getting "To Be Announced" on the USA channel starting tomorrow (oddly enough, the USAHD listings didn't seem to be affected.) There were similar errors on other channels.
So naturally I came here, found this thread, and tried the double Menu reset described here. That actually seemed to make things a little worse.
A few questions:
(1) How long do you have after the first reset to initiate the second one? I sat there and watched the process, and punched in the second one as soon as the receiver was up enough to respond to commands.
(2) Should the changes to the guide be apparent immediately, or does it take awhile for the Guide to rebuild itself?
(3) How DO you guys learn about things like the double-reset? Sounds like one of those secret Easter-egg type D*-eyes-only type things!
(4) Is there any other way to torpedo my Guide info and force a rebuild, other than one of those drastic reset things which wipes out the whole disk ("Reset All"?)
Thanks,
George
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140 Posts
11pm(now) 609 ESPNU. Title not available.
Blank from 1am 621 Setanta
Blank from 6am 618 Fuel
Blank from 7:3pm Friday: 619 FSC and 620 GOL
Just a few examples. Some other channels have some blank areas in between shows
Blank from 1am 621 Setanta
Blank from 6am 618 Fuel
Blank from 7:3pm Friday: 619 FSC and 620 GOL
Just a few examples. Some other channels have some blank areas in between shows
inkahauts said:
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140 Posts
Signals:
110
1 -8 all 97 to 100
9-16 93 to 100
17 - 24. All same exept #2 which is 63
25 - 32 . Same again #2 is 0
119
All N/A except 17-24 which has the last 3 at 99
25-32 All 100 except 2nd and 5th which are 0
99
1-8 all 80s
9-16 all 80s except the last 2 which are N/A
17 to 25 and 25 to 32 all N/A
There are more satellites listed. 99c and 99s etc.
Not really sure what should be what here.
Don't know exactly what would help.
All channels are viewable. Just seems to be guide that's the issue.
110
1 -8 all 97 to 100
9-16 93 to 100
17 - 24. All same exept #2 which is 63
25 - 32 . Same again #2 is 0
119
All N/A except 17-24 which has the last 3 at 99
25-32 All 100 except 2nd and 5th which are 0
99
1-8 all 80s
9-16 all 80s except the last 2 which are N/A
17 to 25 and 25 to 32 all N/A
There are more satellites listed. 99c and 99s etc.
Not really sure what should be what here.
Don't know exactly what would help.
All channels are viewable. Just seems to be guide that's the issue.
inkahauts said:
I'm having the same issue. Currently I show TBA on:
208
221-228
230
232-240
243
246
249-254
256-258
260-264
Many more up on higher, but I'm tired of typing them all.
Anybody have any ideas? I haven't reset it yet b/c I'm recording a couple of things, but I'll try that at about 10:00 Central.
208
221-228
230
232-240
243
246
249-254
256-258
260-264
Many more up on higher, but I'm tired of typing them all.
Anybody have any ideas? I haven't reset it yet b/c I'm recording a couple of things, but I'll try that at about 10:00 Central.
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140 Posts
I also just set a couple of recordings for Saturday on the website.
Received email confirmation, correct DVR(only have one except a Tivo upstairs).
The recordings have not appeared on the to do list. I did pick stuff not on the guide data.
Received email confirmation, correct DVR(only have one except a Tivo upstairs).
The recordings have not appeared on the to do list. I did pick stuff not on the guide data.
dornitram said:I'm having the same issue. Currently I show TBA on:
208
221-228
230
232-240
243
246
249-254
256-258
260-264
Many more up on higher, but I'm tired of typing them all.
Anybody have any ideas? I haven't reset it yet b/c I'm recording a couple of things, but I'll try that at about 10:00 Central.
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140 Posts
Just did as below, no change as yet.....................
Off of DirecTV forum:
Re: HD Channels Show To Be Announced
Sep 10, 2008
I had to go into the setup/satellite, and configured it again. As soon as I did that, my guide data came back.
Off of DirecTV forum:
Re: HD Channels Show To Be Announced
Sep 10, 2008
I had to go into the setup/satellite, and configured it again. As soon as I did that, my guide data came back.
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140 Posts
So by the lack of comments, this is not an issue many are experiencing?
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140 Posts
Well I have guide data now.
It's either the double reboot or re-run the dish setup to correct.
It's either the double reboot or re-run the dish setup to correct.
Yeah, I find that interesting, too. Usually, it seems like when something like this hits one person, it hits thousands. I understand that Guide problems do happen occasionally, and that there are many variables such as power hits, probably how full your disk is, etc. Still, I have had my receivers since February (of this year), and this is the first MAJOR problem I've encountered (with the Guide, that is!!)demonstimpy said:
I did the satellite setup thing again myself, and noted a couple things:
(1) I had been set up for "dual tuners", which my machines have, but I didn't have another pair of cables run from the switch. After I redid the setup, the machine was stuck searching for satellites on Tuner 2 (which it was never going to find...) My install tech must have known some sneaky way to get around this problem. For myself, I just went back in and did satellite config AGAIN, but this time turned off the "dual tuners".
(2) I noted that there was a message that said that the Guide info would continue to download and rebuild over the next 24 hours or more. I don't know if that same warning applies to the double-reset method described earlier in this thread. After about 18 hours now, a good deal of the Guide has been rebuilt; there are still some "holes" in the programming within the next 24 hours or so. And of course, if you go out 10 or more days, there are still some bizarre artifacts, like a listing on USA that says "Upcoming, The Mummy" for six hours (as if USA were a PPV channel).
I'm hoping that repeating the satellite setup has caused a thorough rebuild of the Guide, and that the info will continue to improve with a bit more time for downloading.
G
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140 Posts
I don't recall that message on a reboot. Nor did notice guide data change.
The sat setup appeared to clear out a whole load of data unlike a reboot.
I do suspect the setup did the trick as opposed to the reboot.
Give it 24 hours and hopefully you will be good.
The sat setup appeared to clear out a whole load of data unlike a reboot.
I do suspect the setup did the trick as opposed to the reboot.
Give it 24 hours and hopefully you will be good.
George Be said:
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50 Posts
I have been seeing a problem with channel guide info for many, but not all, of the HD channels on my HR21-700 showing "To Be Announced" after running for a few weeks. Really aggravating when this happens as shows don't get recorded.
This problem has been happening to me for a couple months now. I have found that a RBR will clear it up, but it takes a while for the guide to rebuild as I didn't know any way to force it.
I just had to do it again and unfortunately didn't check signal strengths or anything before doing the RBR. The odd thing I see is that the "To Be Announced" problem seems to affect HD channels only, although not all of them.
Any ideas on what I should test or check?
Sure wish the HR21 would work like my ReplayTV does and get the channel guide info over the Internet connection since it's available. Since DTV now owns the RTV intellectual property, maybe we'll see that enhancement in the future
This problem has been happening to me for a couple months now. I have found that a RBR will clear it up, but it takes a while for the guide to rebuild as I didn't know any way to force it.
I just had to do it again and unfortunately didn't check signal strengths or anything before doing the RBR. The odd thing I see is that the "To Be Announced" problem seems to affect HD channels only, although not all of them.
Any ideas on what I should test or check?
Sure wish the HR21 would work like my ReplayTV does and get the channel guide info over the Internet connection since it's available. Since DTV now owns the RTV intellectual property, maybe we'll see that enhancement in the future
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