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Ouch! That has happened to me twice on week-long vacations on a previous release of the software. Very frustrating.

Can you take a deep breath, and tell us:
Which version of the software you are on?
What were the first two shows that failed to record including which channel? (Local or non local, HD or SD, etc.)
What did you see on the screen when you first turned on the TV? Grey, black, frozen picture, live picture correct for the station it was tuned to?
And, what does the history say about those shows?

Again, I've felt that anger and pain. I hope you can catch most of the shows via the web or friends or re-runs and I know that isn't right, but I hope it helps.
Tom
 

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gthorson said:
Thanks for your empathy.

Here are the answers to your questions:

1) 0xfa
2) 1 v. 100 or Hannah Montana. Both scheduled to record at the same time but didn't. Both listed as recorded but didn't. Both SD.
3) I saw a frozen screen from Public TV. I may have even paused it at that point on Friday. I couldn't access the "List" immediately. I had to turn the channel and then I could access the list.
4) It shows they recorded on the history but they are not listed when I select "List".
You are very welcome. I still have some reservations about going on trips, even tho i have Tivo based primaries so I won't miss anyhting. I just don't want to document all the things that could have gone wrong.

This sounds just like some of the lockups I've experienced with that release. (We'll see what happens with 0x108 when I get back on friday...) What I think is happening is the HR20 tells the tuners to change channels, but something causes the HR20 to software to think it did when it actually hadn't so the software become out of synch with the hardware and in some cases (like the first day of a vacation trip) it locksup, unable to record correctly. (Turning DD on and off in earlier releases seemed to be a similar problem, but didn't cause lockups, I don't believe.)

Thank you for the details, I'm thinking Directv will be able to use the data to make the Hr20 better for all of us.

Merry Christmas,
Tom
 
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