[uconndude]

Question on mounting the DIsh Pro 1000 plus onto the chimney.
I had a technician visiting who stated that the chimney will not be able to bear the full load of this dish and that I would need to mount it under the eaves / other alternates.

Has anyone on this list mounted this dish onto the chimney?
That is the ideal solution for me to minimize the clutter - and wondering if what was recommended by the technician is true - or is the technician trying to take the easy way out.

I have included a picture as well. You can see my existing two dishes that would need to be removed. I was also told that they would not remove these dishes completely, but have to leave some portion of the dish to prevent making the chimney unstable - not clear why that is the case.

Any thoughts and comments would be much appreciated.

 

[uconndude]

Question on mounting the DIsh Pro 1000 plus onto the chimney.
I had a technician visiting who stated that the chimney will not be able to bear the full load of this dish and that I would need to mount it under the eaves / other alternates.

Has anyone on this list mounted this dish onto the chimney?
That is the ideal solution for me to minimize the clutter - and wondering if what was recommended by the technician is true - or is the technician trying to take the easy way out.

I have included a picture as well. You can see my existing two dishes that would need to be removed. I was also told that they would not remove these dishes completely, but have to leave some portion of the dish to prevent making the chimney unstable - not clear why that is the case.

Any thoughts and comments would be much appreciated.

 

[boba]

Anyone else having trouble getting the picture?

 

[jarvantgroup]

Question on mounting the DIsh Pro 1000 plus onto the chimney.
I had a technician visiting who stated that the chimney will not be able to bear the full load of this dish and that I would need to mount it under the eaves / other alternates.

Has anyone on this list mounted this dish onto the chimney?
That is the ideal solution for me to minimize the clutter - and wondering if what was recommended by the technician is true - or is the technician trying to take the easy way out.

I have included a picture as well. You can see my existing two dishes that would need to be removed. I was also told that they would not remove these dishes completely, but have to leave some portion of the dish to prevent making the chimney unstable - not clear why that is the case.

Any thoughts and comments would be much appreciated.

If the bolts/tapcons are placed in the morter joints, make sure anchors are placed in the holes first. The mount will be even more secure if placed directly into the brick. Make sure the support struts are installed as well. This type of install is just as secure, if not more than mounting on a roof or pole. I think the tech wanted the easy way out. :icon_cool:icon_cool:icon_cool

 

[levibluewa]

It can't be done

OR, maybe it can...with straps!

 

[todbnla]

Anyone else having trouble getting the picture?

Click this link...
http://2.bp.blogspot.com/_RtNUS1yjLTs/SJt9M4adURI/AAAAAAAAAqo/LFG_WTXjajQ/s1600-h/Dish+Chimney.JPG

 

[BattleZone]

1. It absolutely CAN be installed on that chimney. That is a real brick chimney, and it could be an ideal place to mount the dish.

2. I strongly recommend AGAINST using the strap mount. Those were engineered for 18" dishes, and are no where near strong enough for the MUCH larger, much higher wind-load 32" PLUS dish. Also, Plus dishes REQUIRE the use of the included support struts, which cannot be attached using the strap mount.

3. The correct way to mount the dish is to drill into the BRICK (not the mortar) and install lag shields. You will need 4 for the 4 corners of the mast foot, and one each for the support struts. Properly installed, the house will blow away before the dish does. I've installed dozens of dishes like this, and they NEVER need realignments or have installation-related problems, because the mounting method is so solid. But... most installers have never been taught how to do it right, and many try to put lags or lag shields into the mortar, only to have the bolts pull out and the dish fall to the ground, so many are afraid to mount to the chimney. Also, most installers don't carry lag shields, and may not have the right size/length bolts. You need 5/16" lag shields (1.25" long), 5/16" 1.5" long lag bolts, and a 1/2" masonary drill bit. Oh, and a Sharpie to mark the holes, and some tape to mark the drill depth on the drill bit.

 

[uconndude]

Yep that is the pic of my chimney - you can see the VOOM DISH and the DISH 500 - hopefully both come down now and the DISH 1000 PLUS goes up.

Thanks everyone for writing, I plan to print them out and pass onto the technician when he shows up on Sunday morning - he is a nice guy and hopefully he will figure out based on discussion here how to do a clean install on the chimney.

Click this link...
http://2.bp.blogspot.com/_RtNUS1yjLTs/SJt9M4adURI/AAAAAAAAAqo/LFG_WTXjajQ/s1600-h/Dish+Chimney.JPG

 

[boba]

1. It absolutely CAN be installed on that chimney. That is a real brick chimney, and it could be an ideal place to mount the dish.

2. I strongly recommend AGAINST using the strap mount. Those were engineered for 18" dishes, and are no where near strong enough for the MUCH larger, much higher wind-load 32" PLUS dish. Also, Plus dishes REQUIRE the use of the included support struts, which cannot be attached using the strap mount.

3. The correct way to mount the dish is to drill into the BRICK (not the mortar) and install lag shields. You will need 4 for the 4 corners of the mast foot, and one each for the support struts. Properly installed, the house will blow away before the dish does. I've installed dozens of dishes like this, and they NEVER need realignments or have installation-related problems, because the mounting method is so solid. But... most installers have never been taught how to do it right, and many try to put lags or lag shields into the mortar, only to have the bolts pull out and the dish fall to the ground, so many are afraid to mount to the chimney. Also, most installers don't carry lag shields, and may not have the right size/length bolts. You need 5/16" lag shields (1.25" long), 5/16" 1.5" long lag bolts, and a 1/2" masonary drill bit. Oh, and a Sharpie to mark the holes, and some tape to mark the drill depth on the drill bit.

Also add a good hammerdrill some brick is very hard so I suggest a AC powered rather than battery powered.

 

[uconndude]

Over the weekend, my Dish Pro 1000 was installed on my chimney. Thanks for all the tips, much appreciated.

A new technician showed up, he was again not keen to install on the roof, but after a bit of persuasion, he did it.

Here are couple pics. THe technician was insistent that he had done a good job and it would withstand any inclement weather, including heavy winds.

I now get 119 (DBND), 110 (SNGL), 129 (DUAL) and 118 (DBND). This should hopefully get me all the programming that DN offers.

THanks again everyone.

 

[simulated]

no mono poles? and I only see 1 tapcon screw at the bottom.

 

[levibluewa]

and no poles. Just straps. See post #5.

 

[BattleZone]

no mono poles? and I only see 1 tapcon screw at the bottom.

Even worse: they used the mast/foot from a standard Dish 500. The mast/foot intended (read: required) for the 1000+ dish is about twice as thick and much more solidly built. The Dish 500 mast isn't designed for the weight and especially wind loading of the much larger Plus dish. Couple that with the lack of bolts in the corners of the foot, and there's going to be a problem when a big wind storm comes along.

Had my instructions above been followed, those problems could have been avoided.

Had one of my techs done that job, he would be on Service Call duty for a week. He definitely needs some (re)training.

 

[Jim5506]

Not enough anchors and they put the top ones in the top brick which is not supported from above.

After a couple of years of wind whipping these bricks may loosen up.

 

[simulated]

wow, IIP, I just realized the installer simply removed the old dish, and put the new one on the same pole! Thanks for pointing that out.

at least use the correct mast/foot, installed lower on the chimney to facilitate using mono poles! Common, where was that installers common sense?

I hope that the weather is good to you, while you get this monstrosity installed correctly/safely.

 

[uconndude]

Hmm...that ain't good. It just concerns me that DN technicians are so prone to taking short cuts.

I have another technician coming in tomorrow. Will point this out - in fact will have to reach out to talk to the technician's supervisor.

wow, IPP, I just realized the installer simply removed the old dish, and put the new one on the same pole! Thanks for pointing that out.

at least use the correct mast/foot, installed lower on the chimney to facilitate using mono poles! Common, where was that installers common sense?

I hope that the weather is good to you, while you get this monstrosity installed correctly/safely.

 

[BattleZone]

installed lower on the chimney to facilitate using mono poles!

Absolutely, and thanks for mentioning that. I mentioned mounting the foot low on another thread a couple of weeks ago, but neglected that detail here. Ideally, the foot should be mounted as low as possible on the chimney to give the dish some protection from the wind as well as to make sure there is support above the point where the foot puts stress on the bricks. The PLUS dish mast is pretty tall, so mount that foot low.

And MAKE SURE they use BOTH of the support poles! And no Tapcons; lag shields drilled into the brick on all 4 corners of the mast foot.

 

[blooker68]

Some nice looking installs.

 

[scoobyxj]

This is what a 1000+ should look like.

 

[uconndude]

Technician came in today, agreed that the Dish PRO 1000 installation is not right, but said he didn't have the part to install it correctly. I asked to speak with his supervisor and he insisted that I call the 800 DISH #.

What is my recourse in this situation, I am very patient, but am getting a tad tired of working with all these contractors who either don't want to do the job, or do it the wrong way. This is a single story home, so I don't understand what the hassle is here. How can I work with DN to ensure that they do the job right? Isn't DN liable to get sued in case the Dish falls off and damages my property or someone gets hurt?

I called DN - and they said they are sending an internal technician for the service call tomorrow. Stay tuned.....the saga continues.

Thanks to you guys, I at least know what to tell the technician on what it takes to do the job right.