[jym]

I just purchased a demo HR10-250. The access card that came with the unit is broken in half. I had a heck of time getting it out of the slot. I have an access card that came with one of the generic receivers that is turned off and I don't use. This is a receiver they left when I signed up for service in Oct 2006.

How difficult is it these days to get a CSR to move the card? I searched the forum and could not find the name for moving a card. It is like re-attach or sometihng. What is the verb they give this procedure?

I did the same thing about 6 weeks ago with a new HR10-250 that I purchased and the first CSR I contacted did it really easily with out any problem or charge. But it turned out the card was already on and I was paying for it per month in error.

Thanks for any help.

 

[untouchable]

Yes, you can still have them re-pair the card with this receiver. The only thing you may have to do is hang up and call back a few times (CSR Roulette) before you get someone who will do it. They technically will send you to their access card team to get a new card since you are activating a "used" receiver.

 

[lwilli201]

D* may send you a new card. Some older cards are not compatible with the new receivers. Periodically D* sends out all new card, making all the old ones useless.

 

[boba]

You are "MARRYING" the card to the receiver.

 

[Dbadone]

You are "MARRYING" the card to the receiver.

Depends on what period the cards are as well as previously posted.

 

[AnonomissX]

what are the first 8 digits of the card?

I used to know what card prefixes were, and I can guess if it will work for you. If it should work, be advised, that if you started service in 10-06, then the receiver listed with that card is most certainly "leased" not "owned", so you may want to simply knuckle down and ask for the card department, so they can:

1) sell you a new card for 20 bucks
2) activate the receiver as "owned" when you call back and get that dept again.

Hope that helps.

 

[beavis]

Since HR10-250's don't need P12 cards, marrying should be fine.