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· AllStar
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69 Posts
Discussion Starter · #1 ·
Hey, it's been a while since I posted...but folks here have helped me out from time to time, usually in posts that were already here, so I thought I would share this story with you.

I have been a D* subscriber for about 4 years...not really sure exactly how long, but it's been a few years. When I signed up they were running a promo for a free dvd player. Something happened when I subscribed, and I don't exactly remember why or how, but I ended up talking to two different customer service reps and somewhere along the way my free dvd player got lost in the shuffle between the two reps. So after not hearing anything about it for a while I ended up calling and kind of made a stink about it. In the end and after a few calls I was instructed to mail them the piece of paper with the promo on it and the best they were willing to do was to credit my account for X amount (their estimated cost of a dvd player I guess.) Now fast forward to yesterday...I received a package from UPS with a new dvd player in it from D*...and here is part of the letter that came along with it.

Your activation of D* programming qualified you for a gift. A review of our records indicates that you may not have received your gift. Enclosed you will find your dvd player.

To say the least I was floored...
 

· AllStar
Joined
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69 Posts
Discussion Starter · #4 ·
I honestly don't remember about the credit, although I am sure that something was done because I am not one to let something like that go. As for the dvd player...I've never heard of the brand, Sungale?, but it's a small one that does not look to be of too high quality. I have not even unpacked it so I can't comment on how it works and at this point I am not real concerned about that. It was kind of a nice unexpected surprise though regardless of how it works. I did check out the lawsuit thread as this is the first I have heard of that. I was wondering...because in that thread posters refer to the dvd player as portable and my idea of a portable dvd player is one with a screen, and the one they sent obviously has no screen, but I suppose because of its size that it is considered portable.

I just thought the whole thing was pretty amusing, considering the length of time involved here.
 
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