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83 Posts
Almost 3 months later, I have my HR20! (Sorry for the length, but thanks for letting me vent.)
After 5 installers (most awful, a couple not horrible) I had a team of 4 guys in 2 trucks get me installed yesterday. They moved the dish 5 feet from where it was originally installed (the old fashioned basic dish) and my signal strengths are in the high 90s.
The history:
I wanted to stick with Directv because I have 2 Directivos that would become doorstops if I leave. I hate Time warner Cable.
First installer says "cut the limbs off that tree and you'll be set." I do this.
Second installer says those guys must have been idiots, because you need to cut the limbs on the other side of the horizon.
Third installer (the first one worth a [email protected]#) tells me that, after he and I spend an hour in the rain, he has found the spot, but can he come back so as not to mess up his other appointments. Still feeling like a nice guy, and a promise of a return in 3 days, I let him go.
Fourth Installer does not even turn off the truck, walks into the backyard, states no line of sight and leaves. He tells his dispatcher that the only place a line of sight would work is in the middle of my swimming pool. I'm fairly confident he did not have time to get in my swimming pool.
Fifth installer comes out and says the same that installer 2 says - cut the limbs on the right side of horizon. I reschedule. I get a quote for $400 to cut said limbs, with new growth having to be cut back annually.
I call E*.
Both D* and E* are scheduled for yesterday, and D* showed up first. E* has been cancelled.
I'm ecstatic...
After 5 installers (most awful, a couple not horrible) I had a team of 4 guys in 2 trucks get me installed yesterday. They moved the dish 5 feet from where it was originally installed (the old fashioned basic dish) and my signal strengths are in the high 90s.
The history:
I wanted to stick with Directv because I have 2 Directivos that would become doorstops if I leave. I hate Time warner Cable.
First installer says "cut the limbs off that tree and you'll be set." I do this.
Second installer says those guys must have been idiots, because you need to cut the limbs on the other side of the horizon.
Third installer (the first one worth a [email protected]#) tells me that, after he and I spend an hour in the rain, he has found the spot, but can he come back so as not to mess up his other appointments. Still feeling like a nice guy, and a promise of a return in 3 days, I let him go.
Fourth Installer does not even turn off the truck, walks into the backyard, states no line of sight and leaves. He tells his dispatcher that the only place a line of sight would work is in the middle of my swimming pool. I'm fairly confident he did not have time to get in my swimming pool.
Fifth installer comes out and says the same that installer 2 says - cut the limbs on the right side of horizon. I reschedule. I get a quote for $400 to cut said limbs, with new growth having to be cut back annually.
I call E*.
Both D* and E* are scheduled for yesterday, and D* showed up first. E* has been cancelled.
I'm ecstatic...