you can call DTV all you want they wont listen and dont care. get an elliptical dish and install yourself like i did.they dont cost much and are really easy to put up. Directv just added The China Channel (CCTV),but you need the eliptical dish and a plus or para todos reciever to get it. Unless you want spanish programing,there is no extra charge for nasa or china tv, may be thats why they wont tell any one about these stations, they are not even listed in any guide.